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BMW of Sherman Oaks

Sherman Oaks, CA

4.8
915 Reviews
Call Dealership (818) 907-9995
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5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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915 Reviews of BMW of Sherman Oaks

June 11, 2024

My service advisor is always on top of the issues. Very pleasant and knowledgeable about solving the problems More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Report | Print
Jun 11, 2024 -

BMW of Sherman Oaks responded

Robert, we're glad to hear that your service advisor at BMW of Sherman Oaks provided knowledgeable and pleasant assistance. Thanks for sharing!

Helpful
June 11, 2024

Outstanding service! Love this place. They always take great care of me. Without a doubt looking forward to coming back More

by Gerallopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
Jun 11, 2024 -

BMW of Sherman Oaks responded

We're glad to have you in the BMW of Sherman Oaks family! Thanks for your kind words and we look forward to seeing you again soon.

Helpful
June 11, 2024

Heidi is the best and I ask for her every time I have a service. More

by Sitarah.Pendelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
Jun 11, 2024 -

BMW of Sherman Oaks responded

We love to hear that, Sitarah! Thanks for being a valued customer at BMW of Sherman Oaks and for the shout-out to Heidi in service. We appreciate your business!

Helpful
June 10, 2024

great customer service. my service consultant is amazing. Carlos Cortez is responsive, respectful, and absolutely great. I would go to another dealership, if he ever lef More

by FATANA44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Report | Print
Jun 11, 2024 -

BMW of Sherman Oaks responded

Thank you for the wonderful review! We're pleased to hear that Carlos provided exceptional service at BMW of Sherman Oaks. We'll make sure he knows how much his efforts are appreciated!

Helpful
June 10, 2024

Jesse Colon is one of the best in their service department. Always in a great mood, and is extremely helpful! More

by r_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Report | Print
Jun 11, 2024 -

BMW of Sherman Oaks responded

Thanks so much for the kind words! Jesse will be happy to hear your praise for him. See you next time at BMW of Sherman Oaks!

Helpful
June 10, 2024

My service rep which I have used for years is excellent and goes over and above what you expect. Work is always on time and most of all is 100# complete. Very professional and knows his product well. More

by Preferred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Report | Print
Jun 11, 2024 -

BMW of Sherman Oaks responded

Thank you for your loyalty and kind words! We're so glad to know we consistently exceed your expectations at BMW of Sherman Oaks. See you again soon!

Helpful
June 10, 2024

Amazing dealership, Jesse really helped me with everything I needed regarding my car. He went above and beyond. More

by Austin C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Report | Print
Jun 11, 2024 -

BMW of Sherman Oaks responded

Austin, thanks for the shout-out to Jesse's service! We appreciate the kind words and will pass them along!

Helpful
June 10, 2024

Took my car in for regular maintenance and another issue I was having. Very happy with their service. More

by Sljrob1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Report | Print
Jun 11, 2024 -

BMW of Sherman Oaks responded

It was our pleasure to assist you at BMW of Sherman Oaks! Thanks for taking the time to share your positive experience!

Helpful
June 08, 2024

They are Always kind and accommodating. Carlos is very nice and is considerate to my needs. More

by michelle.riley1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Report | Print
Jun 10, 2024 -

BMW of Sherman Oaks responded

Michelle, thank you so much for the shout-out to Carlos! We're glad to hear he makes the service experience friendly and helpful. See you next time!

Helpful
June 07, 2024

Heidi, David, and Toufi were very helpful in resolving my tire issues. Thank you so much! More

by Elearyshane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
Jun 07, 2024 -

BMW of Sherman Oaks responded

It was our pleasure! Thanks for taking the time to share your positive experience with the team at BMW of Sherman Oaks!

Helpful
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