nineveh deeiel | Page 2

After having my last vehicle for 14 years and it was a Toyota, naturally I went back to the same dealership to purchase a new vehicle. To my surprise there were new owners. However, the staff, starting Toyota, naturally I went back to the same dealership to purchase a new vehicle. To my surprise there were new owners. However, the staff, starting with my sales person, Brayan Alanis to Management, with Nineveh Deeiel, and Zhaber, in the service department were all friendly, informed and helpful. Natalia from financing was also well informed and helped guide me through the process of what I needed and could truly use. TruCar is a good place to start, but never the end place to make a purchase. A dealership is where you want to go. They offer extended warranties and stand behind what they are selling. This time I purchased used, a 2017 RAV4 LE AWD and I am extremely pleased with my new, used vehicle. More

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I had been looking at C-HR for over a month. I thought about buying used but the pricing at Brookfield Toyota was so great right now it just made more sense to buy new. I have never bought a new vehicle. about buying used but the pricing at Brookfield Toyota was so great right now it just made more sense to buy new. I have never bought a new vehicle. I always buy used and when it gets down to the dollars I usually tell myself I don't want to spend this. Not only was the price great but they made me comfortable with the payments. I walked out with the vehicle I wanted in a color I love and I am very happy. P.S. I couldn't get another dealer to the same price. More

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Simple process, Great Customer Service We unexpectantly had to replace our vehicle at the start of the COVID-19 pandemic. We met with Brianna Glosson at Brookfield Toyota, and test drove th We unexpectantly had to replace our vehicle at the start of the COVID-19 pandemic. We met with Brianna Glosson at Brookfield Toyota, and test drove the car that we had our eye on. We had to finalize some things with insurance on our end before we could move forward with purchasing the car. During this time, Brianna provided excellent communication and customer service skills in answering any questions we had. About 2 weeks after our test drive when it came time to purchase the vehicle, we reached out to Brianna to let her know we wanted to move forward. We had some concerns about going to the dealership in the middle of the health pandemic with our three-year-old daughter. Brianna made sure to do as much as possible with us virtually before having us drive to the dealership. When we arrived at the dealership, the process went incredibly smooth. We had two small things to finish up with Brianna including inspecting the vehicle and then we were on our way to meet with Zak Yanasak to finalize our finance paperwork. We were very pleased with how quick the process went along. The following day we received a very nice phone call from the sales manager, Nineveh, checking in on how everything went. Overall, we were very pleased with everything from our initial interactions with Brianna to the time we brought the car home. More

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