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logan krafft
logan krafft at Ken Ganley Kia Clarksburg

logan krafft

Service advisor

Ken Ganley Kia Clarksburg

97 Joy Ln
Bridgeport, WV 26330

Contact Me
4.8
25 Reviews

Dealership Experience

2 yrs, 2 mos

Industry Experience

1 yr, 5 mos

4.8

25 Reviews

Write a Review

25 Reviews of logan krafft

May 21, 2025

Dealership Rating
Employee Rating

Fast and friendly service every time we stop in there for routine maintenance on our 2024 Kia SORENTO. More

by tinamj89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tenley Miller, michael carver

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May 23, 2025

Ken Ganley Kia Clarksburg responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 17, 2025

Dealership Rating
Employee Rating

I had marked on my calendar that I had an oil change/maintenance appt at 9 am they didn't have me on thier schedule but promptly took care of me. Service department is always nice and finishes in More

by alabenne
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: michael carver

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May 20, 2025

Ken Ganley Kia Clarksburg responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 16, 2025

Dealership Rating
Employee Rating

This dealership runs like a well oiled machine. We were satisfied every single time they serviced our hybrid. More

by Hudsonsnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tenley Miller, michael carver

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May 19, 2025

Ken Ganley Kia Clarksburg responded

Hi, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2025

Dealership Rating
Employee Rating

Very efficient and nice to the customers. In and out in the time they told us. More

by Rsgj18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tenley Miller, michael carver

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May 12, 2025

Ken Ganley Kia Clarksburg responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2025

Dealership Rating
Employee Rating

Young guys in the service department are dismissive, rude , arrogant and disrespectful. They won't listen to anything the customer tries to say and you simply can't get your vehicle serviced properly or your More

by Forte22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler/mechanic .

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May 10, 2025

Ken Ganley Kia Clarksburg responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Clarksburg did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 29, 2025

Dealership Rating
Employee Rating

Great service, fast and a great dealership to deal with all around and will go out of their way to make you satisfied. More

by ryankkinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tenley Miller, michael carver

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May 01, 2025

Ken Ganley Kia Clarksburg responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2025

Dealership Rating
Employee Rating

From the phone call to schedule a service appointment for an oil change until my key was handed back to me everyone was friendly and efficient. More

by Twila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tenley Miller, michael carver

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May 01, 2025

Ken Ganley Kia Clarksburg responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 25, 2025

Dealership Rating
Employee Rating

Went above and beyond to get me into the new Kia I wanted and the service is excellent. More

by ncrites59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tenley Miller, michael carver

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Apr 28, 2025

Ken Ganley Kia Clarksburg responded

Hi, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

March 22, 2025

Dealership Rating
Employee Rating

Eddie helped us out he did everything possible to get us approved he did a great job thank you!! More

by ron66owens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Holepit, Tenley Miller, michael carver

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Mar 25, 2025

Ken Ganley Kia Clarksburg responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Clarksburg. Feel free to reach out to us if you need anything. Have a wonderful day.

March 21, 2025

Dealership Rating
Employee Rating

The service department was extremely helpful showed us everything was done Excellent service would recommend to my friends More

by Jbateswv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 23, 2025

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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