jhojandy hernandez

This is an excellent dealership; the staff were helpful, courteous, and gave good vibes. I had a fantastic car shopping experience with Johnny at this dealership to purchase my new Toyota! He listened caref courteous, and gave good vibes. I had a fantastic car shopping experience with Johnny at this dealership to purchase my new Toyota! He listened carefully to what I was looking for and was incredibly patient with all my questions. He found the perfect car to fit my desired features and took me on a fun test drive to test the features. The car buying process was super long, but he streamlined it so as not to be as daunting. As a first-time Toyota owner, I appreciated how thorough and informative he was. He gave me a full tutorial on all the car’s features and controls. Johnny went above and beyond to ensure I was comfortable and satisfied every step of the way. Johnny is the best if you’re looking for a knowledgeable and attentive car salesman! More

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I recently purchased a Toyota Venza 2024, and I couldn’t be happier with the entire experience, thanks to the outstanding customer care I received from Johnny Hernendez. From the moment I walked into the de be happier with the entire experience, thanks to the outstanding customer care I received from Johnny Hernendez. From the moment I walked into the dealership, they made me feel welcomed, listened to my needs, and guided me through every step with professionalism and patience. What impressed me the most was their thorough knowledge of the vehicle and their willingness to answer all of my questions without any pressure. They took the time to explain the features of the Venza, from the hybrid system to the advanced tech, ensuring I felt comfortable and confident with my purchase. The entire process, from test-driving the car to finalizing the paperwork, was smooth and efficient. Johnny Hernendez went above and beyond, even helping me set up some of the car’s features before I drove off the lot. Their attention to detail and genuine care made the experience stress-free and enjoyable. I highly recommend Johnny Hernendez and the entire team at Westchester Toyota for anyone looking for a new vehicle. This was hands down the best car-buying experience I’ve ever had! More

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A few weeks after receiving my new vehicle, I realized that a specific option I ordered was not installed. I contacted Johnny Hernandez on his private line and the problem was solved. He immediately set u that a specific option I ordered was not installed. I contacted Johnny Hernandez on his private line and the problem was solved. He immediately set up a priority maintenance appointment and the optional equipment was installed. Johnny understands making a sale is easy. Gaining customer loyalty is all about service. If you are thinking about buying a vehicle at Westchester Toyota do yourself a favor and ask for Johnny. He makes you feel you are his top priority. More

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