Dealership Experience
3 yrs, 4 mos
Languages Spoken
English
Spanish
2 Reviews
Write a Review2 Reviews of jhojandy hernandez
October 24, 2024
I recently purchased a Toyota Venza 2024, and I couldn’t be happier with the entire experience, thanks to the outstanding customer care I received from Johnny Hernendez. From the moment I walked into the de be happier with the entire experience, thanks to the outstanding customer care I received from Johnny Hernendez. From the moment I walked into the dealership, they made me feel welcomed, listened to my needs, and guided me through every step with professionalism and patience. What impressed me the most was their thorough knowledge of the vehicle and their willingness to answer all of my questions without any pressure. They took the time to explain the features of the Venza, from the hybrid system to the advanced tech, ensuring I felt comfortable and confident with my purchase. The entire process, from test-driving the car to finalizing the paperwork, was smooth and efficient. Johnny Hernendez went above and beyond, even helping me set up some of the car’s features before I drove off the lot. Their attention to detail and genuine care made the experience stress-free and enjoyable. I highly recommend Johnny Hernendez and the entire team at Westchester Toyota for anyone looking for a new vehicle. This was hands down the best car-buying experience I’ve ever had! More
Other Employees Tagged: Johnny Hernandez
September 28, 2024
A few weeks after receiving my new vehicle, I realized that a specific option I ordered was not installed. I contacted Johnny Hernandez on his private line and the problem was solved. He immediately set u that a specific option I ordered was not installed. I contacted Johnny Hernandez on his private line and the problem was solved. He immediately set up a priority maintenance appointment and the optional equipment was installed. Johnny understands making a sale is easy. Gaining customer loyalty is all about service. If you are thinking about buying a vehicle at Westchester Toyota do yourself a favor and ask for Johnny. He makes you feel you are his top priority. More