jeffrey moien

Easy to schedule appointment online. Fast drop off. Dealership has a complementary coffee and snack area. Service rep brought me my keys and paperwork when done Good experience over Fast drop off. Dealership has a complementary coffee and snack area. Service rep brought me my keys and paperwork when done Good experience overall. Much appreciated! More

by abayout Verified Customer Verified Customer

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Excellent service whenever I come into the shop. My vehicle is always done in a timely manner. My vehicle is always done in a timely manner. More

by Dee Ree Verified Customer Verified Customer

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had an excellent experience at Southern Hyundai of Newport News thanks to Jeff Moien, and my go-to service advisor. I came in on short notice because the turn signal on my 2015 Hyundai Sonata wasn’t w Newport News thanks to Jeff Moien, and my go-to service advisor. I came in on short notice because the turn signal on my 2015 Hyundai Sonata wasn’t working, and Jeff went above and beyond to help me out. He was friendly, professional, and made sure the issue was taken care of quickly. I really appreciated how efficient and courteous he was throughout the process. Great customer service—thank you, Jeff! Highly recommend! ?????????? More

by teregucci Verified Customer Verified Customer

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Quick service, comfortable and clean waiting area, friendly and courteous staff (including the salesman who sold me the car last year!) friendly and courteous staff (including the salesman who sold me the car last year!) More

by k.edwards.4 Verified Customer Verified Customer

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Customer service is great and I'm enjoying my Hyundai and all my perks and resources. all my perks and resources. More

by luvplum01 Verified Customer Verified Customer

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I want to say they did a great job with my car. I would buy a car from them. I would buy a car from them. More

by ernest.holloway370 Verified Customer Verified Customer

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Jeff gave the impression that I was a bother to him anytime I called about the status of my car. When I asked questions he was hesitant to answer and didn’t give me any reassurance that my car issues w anytime I called about the status of my car. When I asked questions he was hesitant to answer and didn’t give me any reassurance that my car issues were corrected. I still have questions but because of his attitude I chose not to ask. Hopefully my car will run smoothly with no issues. More

by Jones Verified Customer Verified Customer

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First time visiting couple of weeks ago. Very professional and courteous. I appreciate phone calls being returned when my vehicle was fixed. Very professional and courteous. I appreciate phone calls being returned when my vehicle was fixed. More

by jones632010 Verified Customer Verified Customer

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The visits was quick, efficient. But there was absolutely no communication between myself and the staff.i brought my vehicle in for an appointment for my first free oil change. I had But there was absolutely no communication between myself and the staff.i brought my vehicle in for an appointment for my first free oil change. I had scheduled it because my monthly health report from Hyundai stated 'bases on my driving habits, oil should be changed at 3750 miles'. Which makes sense to me. In an effort to take the best care of my vehicle that I can, I wanted to get it done, as I was at about 4325 when I finally got it to the service. The service advisor scoffed at the early oil change and with attitude, said it wasn't due until 7500. The way he told this to me was very off putting, and had it not been a free oil change, I would never return. More

by JARED.THOMAS.MAT Verified Customer Verified Customer

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Great dealership, reliable and consistent service with a comfortable waiting area conducive to remote work comfortable waiting area conducive to remote work More

by manleyfrost Verified Customer Verified Customer

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