Zuvante Madison

I have a customer of this dealership fir over 10yrs. Every Hyundai that I have purchased was purchased at this location. My sales person Latonia is a pleasure and joy to work with and this my second pur Every Hyundai that I have purchased was purchased at this location. My sales person Latonia is a pleasure and joy to work with and this my second purchase with her. More

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Polo is amazing, he got me a brand new 2024 in under an hour. Ever visiting Hyundai River Oaks ask for Polo, HE’S THE BEST hour. Ever visiting Hyundai River Oaks ask for Polo, HE’S THE BEST More

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They are very kind and always get me the right car that I like the right deal like the right deal More

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I have purchased my last 3 vehicles with this dealership. I always experience great service from beginning to end. Latonia is a dedicated and exceptional sales professional. She was very sensitive to my par I always experience great service from beginning to end. Latonia is a dedicated and exceptional sales professional. She was very sensitive to my particular needs in a vehicle. I enjoy the overall feeling of comfort I experience with Napleton River Oaks Hyundai, because I can always trust that they will accommodate my purchasing, administrative, and serving needs. More

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Latonia is AWESOME! Highly recommended; she is very patient, knowledgeable, professional and steadfast! It was an absolute pleasure Highly recommended; she is very patient, knowledgeable, professional and steadfast! It was an absolute pleasure More

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Latonia is THE BEST! ! Latonia is professional, knowledgeable and steadfast! Highly recommended her! Tiffany Farmer ! Latonia is professional, knowledgeable and steadfast! Highly recommended her! Tiffany Farmer More

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On July 15 2023 my nephew bought my sister a Kia Optima. His Salesman was Corey Hill. Along with Corey was Jared Church. There was also a gentleman named Zumante. The 3 of those guys performed the best Cust His Salesman was Corey Hill. Along with Corey was Jared Church. There was also a gentleman named Zumante. The 3 of those guys performed the best Customer Service in a Dealership that I have ever experienced. They were very knowledgeable. I will have to say they represented Napleton Hyundai as the best dealership that I have ever done business with before. When I get my next car because of them I am definitely coming there to purchase that vehicle. Thank you Eric Haynes More

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My salesman Cortez was amazing but after that everything was a bust! If possible, I would give them 0 stars. I purchased a car August 1st 2022 with an extended warranty. When I tried to use the warranty i was a bust! If possible, I would give them 0 stars. I purchased a car August 1st 2022 with an extended warranty. When I tried to use the warranty in November, I realized that the warranty was not activated, and the finance department entered in my warranty wrong in the system which caused my warranty to be denied. I was paying for my car for 5 months and have not been able to use my warranty. After several calls for months, the manager Ziggy finally stated my warranty was activated January 2023 said it was "human error" and there was nothing he could do to compensate for the time loss and for the money that was spent up until now. So, I have a 2-year warranty that will only be activated for 15 months. Awful customer service! Go somewhere else. More

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This place is the worst place to buy a vehicle! After you purchase a vehicle they have nothing to do with you. They lie and are very unprofessional . If you have a simple question they just pass yo After you purchase a vehicle they have nothing to do with you. They lie and are very unprofessional . If you have a simple question they just pass you off to an unprofessional voicemail that just runs off numbers and if you leave a message they don’t call you back. I would highly recommend not purchasing your vehicle from them. More

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I purchased a new Hyundai Sonata from Napleton with Latonia's help. Very personable, knowledgeable about the vehicle. Had a great test drive (two different vehicles). I would purchase from this deal Latonia's help. Very personable, knowledgeable about the vehicle. Had a great test drive (two different vehicles). I would purchase from this dealer again and saleswoman. Very satisfied! More

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