Zoe Needham

Holm Automotive Center Inc responded

Thanks for sharing your positive experience! We're thrilled to hear that Zoey was great to work with, and that you found her very polite, super accommodating, and excellent with communication. Her dedication to customer service truly makes a difference, and we're so glad she made your visit a pleasu re. We also appreciate Jamie Avers' involvement in your service. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thanks for your wonderful feedback! We're so pleased to hear that Zoey kept you well informed about your vehicle's status and that our team did a great job on your hail damage repair. It's also fantastic that Kim was great at making sure you had a rental car while your vehicle was being repaired. Providing clear communication and ensuring you have convenient alternatives is a core part of our Customer Care and commitment to helping our clients meet the demands of their lives. We appreciate you recognizing Kim Bacon, Haley Swanson, and Zoe Needham! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're delighted to hear that Haley provided you with good updates and kept you well-informed about the repairs on your car! Clear communication is a key part of our commitment to customer care, and it's wonderful that our team, including Jamie, Gary, Chuck, Miranda, Zoe, and Lance, collectively ensured you had a positive experience. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We are absolutely delighted to hear that everyone here is so polite, caring, and helpful, and that their positivity is contagious! It's our goal to provide service that makes you very happy and satisfied, and your kind words truly highlight our team's dedication to customer care and concern for others. We appreciate you recognizing Zoe and the entire team's kindness. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're delighted to hear you had such a positive experience with our excellent staff and received great customer service! We're pleased that you were not disappointed with the service or vehicle repair. Our team strives for excellence in every aspect, and your satisfaction is our top priority. Thank you for your feedback! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

It's wonderful to hear you had such a positive experience and that our team helped you find the perfect vehicle! We strive to have awesome people and create an awesome place for our customers. Helping you meet the demands of your life through the right vehicle is at the heart of our mission. Thank you for your kind words! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

That's wonderful to hear! We're so pleased that our team was polite and kept you informed throughout the repair process. We take pride in the quality of our workmanship, and it's fantastic to know the final result looks like new. This reflects our commitment to both excellent Service Communication and striving for the best in everything we do, embodying our value to Excel. Thank you for your feedback! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your feedback. We understand that a month-long repair for your fender-bender can feel like a long time, and we appreciate your patience. We are glad that Miranda, Haley, and Zoe kept you informed on a weekly basis. We also take pride in ensuring your car was detailed upon pickup. Our commitment to keeping you informed reflects our value of Service Communication, and the detailing is just one way we strive to provide excellent Customer Care. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your excellent feedback and your high recommendation! We're delighted to hear that you found our team very professional, punctual, and that we always kept you informed. We believe that clear communication and efficient service are essential. Jamie Avers, Chuck Loader, Haley Swanson, and Zoe Needham, along with our entire service team, are dedicated to providing a seamless and informative experience. Your willingness to recommend us means a lot! It reflects our commitment to Customer Care, Industriousness, and clear Communication. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're glad to hear that everything was just fine and that you experienced no problems. We're especially happy that you are happy repeat customers and that your truck looked great after your service. Jamie Avers and Zoe Needham, along with our entire service team , strive to provide seamless and satisfactory service. Your continued business and positive comments reflect our commitment to Customer Care and our dedication to providing quality workmanship. Sincerely, the Holm Automotive Team of Abilene.