I recently brought my truck to Diamond Chevrolet in
banning CA for an oil change and to address a coolant reservoir warning light on my dashboard. After dropping it off, I didn’t hear anything for four
banning CA for an oil change and to address a coolant reservoir warning light on my dashboard. After dropping it off, I didn’t hear anything for four days until I received a call saying the truck was ready for pickup.
When I arrived to pick up my vehicle, I decided to inspect it. To my surprise, I noticed what appeared to be oil leaking from the newly replaced oil filter. I immediately brought it to the staff’s attention, and they took the truck back into the shop—only to wipe the leaking oil off with a rag rather than actually addressing the issue.
To make matters worse, less than an hour after leaving the dealership, the coolant warning light came back on, despite the invoice claiming that the reservoir and sensor had been replaced.
This service cost an outrageous $1,100, and yet the original problems remain unresolved. The lack of quality and attention to detail is extremely frustrating, and I’m left questioning whether my vehicle was properly serviced at all.
I expected far better from a professional service department. I hope others carefully consider this experience before bringing their vehicle here for service.
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by Dirtymax 10-35
Service Price Transparency
Jan 18, 2025 -
Dirtymax 10-35 responded
I recently brought my truck to Diamond Chevrolet in banning CA for an oil change and to address a coolant reservoir warning light on my dashboard. After dropping it off, I didn’t hear anything for four days until I received a call saying the truck was ready for pickup.
When I arrived to pick up my vehicle, I decided to inspect it. To my surprise, I noticed what appeared to be oil leaking from the newly replaced oil filter. I immediately brought it to the staff’s attention, and they took the truck back into the shop—only to wipe the leaking oil off with a rag rather than actually addressing the issue.
To make matters worse, less than an hour after leaving the dealership, the coolant warning light came back on, despite the invoice claiming that the reservoir and sensor had been replaced.
This service cost an outrageous $1,100, and yet the original problems remain unresolved. The lack of quality and attention to detail is extremely frustrating, and I’m left questioning whether my vehicle was properly serviced at all.
I expected far better from a professional service department. I hope others carefully consider this experience before bringing their vehicle here for service.
Heck of way to negotiate with GMC Chevy team.
. Ultimately we all part of team USA Go go go go Big 75 USS Harry Truman
. Ultimately we all part of team USA Go go go go Big 75 USS Harry Truman
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by freestylingindigodolphin
Verified Customer
Verified Customer
Dec 30, 2024 -
Diamond Chevrolet GMC of Banning responded
Thank you for your feedback and for choosing Diamond Chevrolet GMC of Banning. I appreciate your perspective on the negotiation process and I am proud to have you as part of our extended family. If you have any further questions or need assistance, please feel free to reach out. I look forward to serving you again in the future!
Sincerely,
Vinnie Maraj,
vinniem@daliaauto.com,
(951) 849-7861
If you come to this dealership make sure to work with
Zlatan. They call him “Z”. He’s amazing to work with. Very reasonable and understanding guy. Deserves to be the main man there.
Zlatan. They call him “Z”. He’s amazing to work with. Very reasonable and understanding guy. Deserves to be the main man there.
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by BILAVERS77
Verified Customer
Verified Customer
Dec 25, 2024 -
Diamond Chevrolet GMC of Banning responded
Thank you for your wonderful review! We truly appreciate your kind words about Zlatan, or Z. It's great to hear that you had an amazing experience working with him at Diamond Chevrolet GMC of Banning. We’re proud to have such dedicated team members who strive to provide the best service. We look forward to welcoming you back for your next visit!
Sincerely,
Vinnie Maraj,
vinniem@daliaauto.com,
(951) 849-7861
Ze and Albert ( financing) were great.
They made the car buying process a breeze. Thank you!!
They made the car buying process a breeze. Thank you!!
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by JARAMEY
Verified Customer
Verified Customer
Dec 10, 2024 -
Diamond Chevrolet GMC of Banning responded
Thank you for your kind words! We're delighted to hear that Ze and Albert made your car-buying experience easy and enjoyable. At Diamond Chevrolet GMC of Banning, we strive to provide excellent service, and it's wonderful to know we succeeded. We look forward to seeing you again!
Sincerely,
Vinnie Maraj,
vinniem@daliaauto.com,
(951) 849-7861
Extremely satisfied with my experience.
I’ve got thank Z for being the best salesman I could’ve asked for! Will forever recommend Diamond Chevrolet GMC in Banning.
I’ve got thank Z for being the best salesman I could’ve asked for! Will forever recommend Diamond Chevrolet GMC in Banning.
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by ChabeliDiaz
Verified Customer
Verified Customer
Dec 04, 2024 -
Diamond Chevrolet GMC of Banning responded
Thank you so much for your kind words! We’re thrilled to hear that you had an exceptional experience at Diamond Chevrolet GMC of Banning. It's great to know that Z provided you with the best service possible. We truly appreciate your recommendation and look forward to assisting you again in the future!
Sincerely,
Vinnie Maraj,
vinniem@daliaauto.com,
(951) 849-7861
Everyone was welcoming and professional best buying car
experience we had in a long time
experience we had in a long time
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by randyharrison2
Verified Customer
Verified Customer
Nov 13, 2024 -
Diamond Chevrolet GMC of Banning responded
Thank you for your wonderful feedback! We're thrilled to hear that you had the best car-buying experience with us at Diamond Chevrolet GMC. Our team strives to create a welcoming and professional environment, and it's great to know we achieved that for you. We look forward to assisting you again in the future!
Sincerely,
Vinnie Maraj,
vinniem@daliaauto.com,
(951) 849-7861
The dealership was well maintained and clean.
They have a huge selection of vehicles and very helpful staff. Great customer care and good service specially the salesman “Z”
They have a huge selection of vehicles and very helpful staff. Great customer care and good service specially the salesman “Z”
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by TOYZ350
Verified Customer
Verified Customer
Nov 02, 2024 -
Diamond Chevrolet GMC of Banning responded
Thank you so much for your wonderful review! We’re thrilled to hear that you found Diamond Chevrolet Buick GMC to be well maintained and that our staff, especially Z, provided you with great customer care and service. We appreciate your kind words and hope to see you again soon!
Sincerely,
Vinnie Maraj,
vinniem@daliaauto.com,
(951) 849-7861
Rick and Vinnie were a pleasure to work with.
We were treated well and left happy.
We were treated well and left happy.
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by ROBERT.GILPIN67
Verified Customer
Verified Customer
Other Employees Tagged:
Rick Gill
Oct 31, 2024 -
Diamond Chevrolet GMC of Banning responded
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Rick and Vinnie at Diamond Chevrolet Buick GMC. Our team is dedicated to providing excellent service, and it's fantastic to know that you left happy. We look forward to seeing you again soon!
Sincerely,
Vinnie Maraj,
vinniem@daliaauto.com,
(951) 849-7861
best place to work with when it comes to service or
sales. Highly recommended Dealer
sales. Highly recommended Dealer
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by zbird23
Verified Customer
Verified Customer
Service Price Transparency
Oct 19, 2024 -
Diamond Chevrolet GMC of Banning responded
Thank you for your kind words! I appreciate your recommendation and I am thrilled to hear that you had a positive experience with the service and sales teams at Diamond Chevrolet Buick GMC. I look forward to seeing you again in the future!
Sincerely,
Vinnie Maraj,
vinniem@daliaauto.com,
(951) 849-7861
Good friendly service.
Very professional. Clean dealership. Everybody was friendly and accommodating to our needs
Very professional. Clean dealership. Everybody was friendly and accommodating to our needs
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by miker19
Verified Customer
Verified Customer
Oct 15, 2024 -
Diamond Chevrolet GMC of Banning responded
Thank you for your wonderful review! I truly appreciate your kind words about the friendly and professional service you received at Diamond Chevrolet Buick GMC. Our team is dedicated to providing a clean and accommodating environment for all our customers. I look forward to seeing you again soon!
Sincerely,
Vinnie Maraj,
vinniem@daliaauto.com,
(951) 849-7861