Zamir Amin
Zamir Amin at Audi Livermore
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Zamir Amin

Finance

Audi Livermore

3400 Las Positas Rd
Livermore, CA 94551

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4.8
24 Reviews
4.8

24 Reviews

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24 Reviews of Zamir Amin

December 13, 2024

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Employee Rating

Luke is a great sales rep. Had a great experience leasing a Q8 e-tron. In general, very friendly people to work with. Reasonable pricing, negotiation and very little push to se More

by VINAYGP1
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alexander Morris

December 12, 2024

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Employee Rating

The experience was great. Jen and her manager Louis were great! We didn't want to waste time driving around looking for the car we wanted at the price that made sense, Jen was More

by miro_milosevich
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jen Bi

December 02, 2024

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Great customer service and made sure I was taken care of. Made sure all my needs were met More

by susana.defreitas
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Recommend Dealer
Yes

Other Employees Tagged: Jason Yang, Faith Clark

November 26, 2024

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I had the pleasure of being assisted by Edward Green today. I have purchased multiple cars in the past and Edward was by far THE BEST sales rep I've worked with! He made the whole experience delightful, More

by Z
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Recommend Dealer
Yes

Other Employees Tagged: Edward Green

November 04, 2024

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Audi took my money ($34,000) without selling me a working car!!! Here it is 6mos later with no working car from Audi. My initial purchase was the faulty Etron with outstanding safety recalls (Apr 31, 2024 More

by BJB
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No

October 27, 2024

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Audi Livermore helped me the car of my dreams. Zamir. Alex and Dris were very helpful. More

by Supuu
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Recommend Dealer
Yes

October 15, 2024

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UPDATED from Apr & May 2024 reviews I left previously for 2019 E-tron & 2021 Q5. My initial purchase was a 2019 E-tron in Apr 2024. This car was sold to me without recall disclosure or correct mileage ran More

by BJB
Trade-in Experience
Recommend Dealer
No
Nov 08, 2024

Audi Livermore responded

BJB, I appreciate your concerns regarding your vehicle, and I was sorry to see that we were unable to come to an agreement on your visit this past weekend. I am confident that our team has worked hard and in good faith to provide solutions for you, and on behalf of myself and our team, we hope that we can work together to bring this to a positive conclusion. - Thank you, Tony Gonzalez, General Manager

Nov 08, 2024

BJB responded

General manager, Tony. G. You were made fully aware of all the facts surrounding this reckless sale experience. You directed your Sales Manager to solicit additional money from me to sell me another 2021 Q5 to replace the faulty one. Charging me more for the same kind of car, ignoring the initial issues. You still hold $34,000 of my money and I still have no working car. I expected nothing more than my money's worth. I will not give you another dime. This is 6 months later. Your dealership has accepted my money, sold my trade-in and gave me 2 cars that did not perform. I no longer wish to be collateral damage for your profit. What is clear is that Livermore Audi is working very hard to avoid accountability for the losses I have sustained due to your unethical practices. James De Silva is the only one who has been appropriately supportive, but powerless in resolving this horrible experience. This experience has been VERY stressful to say the least. To add insult to injury in this experience....when we visited your dealership last week in an effort to resolve this, I was met with a request to pay more money for a car that works. I refused, the loaner car was canceled, and my husband and I had to take a UBER to get home. We were never even offered a courtesy ride home. As a customer, I have never experienced such ugly treatment by any dealership. Furthermore, I am tired of being collateral damage used to cover up the mistakes made by Livermore Audi. Please return the money I spent as requested since April. As suggested by your manager, I am absolutely moving away from your product all together. To date, since you are still refusing to return my money, I am exercising my rights as a consumer to recover by pressing the fullest extent of the law.

October 06, 2024

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Employee Rating

Alex was excellent throughout the process, from my first inquiry about the car I was interested in (an Audi S4) through setting an appointment, to the test drive, and then setting up the car once I chose to More

by josiahober
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Alexander Morris

September 29, 2024

Dealership Rating
Employee Rating

Service team at Audi is great. We will continue to come to this dealership for service. The sales team at Livermore has always been a struggle for us. Bait and switch tactics, More

by Eastbay Driver
Recommend Dealer
No

Other Employees Tagged: James DaSilva

September 25, 2024

Dealership Rating
Employee Rating

My leasing experience with Nick was excellent. He made the whole process so easy by explaining everything and listening to what I wanted. He is very knowledgeable about Audi and he spent a lot of More

by janetcollins2951
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Yoritate

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