Zakaria Elsherif

Lexus, Connecticut = UNPROFFESSIONAL, UNETHICAL, RUDE, SLEAZY, and DESPICABLE If a ZERO rating was possible, that is how I would rate the sales team at the Lexus of Greenwich, Connecticut. I had a dea SLEAZY, and DESPICABLE If a ZERO rating was possible, that is how I would rate the sales team at the Lexus of Greenwich, Connecticut. I had a deal with a young sales rep named Tina Msallam to purchase a new, specific Lexus GX. We discussed my trade-in, how long it would take to finalize all the paperwork on the day of pick up, what I would need to bring along (the title for the trade-in and both car keys), and, most importantly, we had a agreed upon a price for the new GX. Tina knew that I was driving all the way from the east of Long Island (over a 2 and 1/2 hour drive) to finalize the deal there in Connecticut. When my partner and I arrived, we were left sitting in the show room for close to a half an hour (from 10:30am to approximately 11am) wondering what was going on ... only to find out from her and her manager that "my" car was sold earlier that morning. (The showroom opened at 9:00am). Naturally, I hit the roof. We had just driven over 2 and 1/2 hours to get there and would have to drive back home another 2 and 1/2 hours ... without the car we had been promised. It cost us almost a full tank of gas and a lot of aggravation in traffic. Now, the real question is: did they really sell THAT car THAT morning? Or, was it a bait and switch just to get us in the showroom ... knowing we drove a long way and thinking we would be willing to buy a different car?? We don't know. We just know that what they did was UNPROFFESSIONAL, UNETHICAL, RUDE, SLEAZY, and DESPICABLE. If you are actually interested in purchasing a Lexus, I suggest you go to another dealership. More

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We picked up registration today after purchasing our RX350H at the end of May. Our entire experience financing a new car was flawless. Working with Art, the sales consultant, was an absolute pleasure! I RX350H at the end of May. Our entire experience financing a new car was flawless. Working with Art, the sales consultant, was an absolute pleasure! I spoke with him a few more times to ask some questions, and each time he was incredibly courteous and pleasant. More

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Excellent service from start to finish. Zak was great to work with; very informative and easy to deal with. Gave me a great deal. Manav even drove my new car to my house, clearly expla Zak was great to work with; very informative and easy to deal with. Gave me a great deal. Manav even drove my new car to my house, clearly explained the features of the car and even programmed some of them for me. Will definitely be coming back to them for service and future purchases. Highly recommend them!! 👍 More

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Felt very informed on my entire transaction. Staff are welcoming and patient. I left a happy customer Staff are welcoming and patient. I left a happy customer More

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BEST experience ever buying a car. Knowledge and kind. Zak knew the pain I had experienced in my car accident and was very helpful in putting me into a safe car. Knowledge and kind. Zak knew the pain I had experienced in my car accident and was very helpful in putting me into a safe car. More

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The best vehicles: Lexus! The best dealership: Lexus of Greenwich! Both highly recommended. We have been buying our Lexus with this dealership for 15 years already. Always t The best dealership: Lexus of Greenwich! Both highly recommended. We have been buying our Lexus with this dealership for 15 years already. Always treated exceptionally well by Art Accurso, and this year by Billy Music and Zakaria Elsherif. They represent the best of their profession; courteous, professional and great listeners. They work hard to present multiple options, and find the one that fit with our possibilities. Plus, the after service is top notch punctual, clean and honest. Thanks to all Lexus of Greenwich team. We will be back! More

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Last week I purchased a new 350 rx hybrid from this dealership. I have been looking for this car since Decmeber 2022. My expereince from the moment I called to the point of delivery was beyond exceptio dealership. I have been looking for this car since Decmeber 2022. My expereince from the moment I called to the point of delivery was beyond exceptional. Everyone was friendly, helpful, and knowledgeable. I purchase a new car every other year and am glad I have found this dealership. Even though I live 250 miles away I will be a faitherful customer from this point. More

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I love how much they tried to match me with my vehicle. They helped me with the pricing a lot as well. They helped me with the pricing a lot as well. More

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My wife and I purchased a new 2023 Lexus UX250H (all wheel drive, hybrid) and we really like it. We very much enjoyed working with our Sales Consultant, Gabriella. We did not feel any pressure to buy, wheel drive, hybrid) and we really like it. We very much enjoyed working with our Sales Consultant, Gabriella. We did not feel any pressure to buy, but we purchased the car on our first visit. (We did not look at other cars or go to other dealerships, and I could not believe my wife did that!). This is our third Lexus. Anisa, the Business Manager was also a pleasure to work with. More

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First-time Lexus buyer, and I love my new ride! The team at DARCARS Lexus of Greenwich went above and beyond to get me in this beautiful car, as I wanted a unique vehicle with special equipment. Ev The team at DARCARS Lexus of Greenwich went above and beyond to get me in this beautiful car, as I wanted a unique vehicle with special equipment. Everyone I met was so friendly and accommodating. Billy Music, Zak Eisherif, Rafael Chirinian, Dave Miller, and Melanny Monaco did a fantastic job, from finding the car to getting it ready to make the deal. Everything about this deal was on point and as expected. I've had very-poor experience with other Lexus dealerships and other car brand dealerships in the area, so I was surprised to find out the level of service and attention provided. No one was pushy or tried to pressure me to buy something I didn't need/want. It's not just about selling as many cars as possible here; it's about finding the vehicle you like/want to drive. They treat their clients exceptionally well, and that's truly what makes this dealership unique. I will certainly be back for future purchases and look forward to having my service done at this location! More

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