Zack Whittaker
Zack Whittaker at Zeigler Honda of Racine

Zack Whittaker

Service Advisor

Zeigler Honda of Racine

1701 SE Frontage Rd
Mount Pleasant, WI 53177

4.8
323 Reviews
4.8

323 Reviews

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323 Reviews of Zack Whittaker

February 16, 2025

Dealership Rating
Employee Rating

Fast, efficient, friendly, and prompt service even for walk-ins which is always great. Everyone in service, from start to finish was professional, knowledgeable, and courteous. The service manager Johnny, More

by BITW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Zeigler Honda of Racine responded

We're grateful for your kind words and appreciate you highlighting our team at Zeigler Honda of Racine. It's great to hear the service experience met your expectations. Thank you so much for choosing us!

February 01, 2025

Dealership Rating
Employee Rating

I have used Zeigler twice and both times I have been left unsatisfied. The service department should make customers happy. More

by dhunkel4051
Service Price Transparency
Workmanship
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Recommend Dealer
No
Feb 02, 2025

Zeigler Honda of Racine responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here. I would like the opportunity to discuss your recent visits with our Service Department. Can you please contact me directly at a time that works best for you? I look forward to hearing from you. Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

January 30, 2025

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Employee Rating

Words can’t not explain how great this service center is, the same goes for the staff. I’ve always been treated like family instead of a customer. Which is why I continue to get all of my vehicles serviced a More

by BITW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Zeigler Honda of Racine responded

Thank you for your kind words. We're happy to hear about your positive experiences with our team and appreciate your recommendations. Looking forward to servicing all of your vehicle needs at Zeigler Honda of Racine again soon.

January 21, 2025

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Very nice people. Good waiting area. Satisfied with the service and repairs. I just wish the cashier would have told me about the credit card surcharge. It's annoying More

by JENNEY.TRACY
Service Price Transparency
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Recommend Dealer
Yes
Jan 22, 2025

Zeigler Honda of Racine responded

Thank you for your feedback. We appreciate your satisfaction with the service and repairs, but we're sorry to hear about the surprise surcharge. Please feel free to reach out so we can address any other concerns you have.

January 19, 2025

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Employee Rating

Been a customer since 2019 thanks to Johnny. I have always had a great experience and received excellent service from Johnny and everyone that I have interacted with! More

by BITW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2025

Zeigler Honda of Racine responded

We truly value your loyalty and it's great to hear that our team has consistently provided you with excellent service. Thank you for being a part of the Zeigler Honda of Racine community.

January 06, 2025

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Great and prompt service…. very professional and friendly. Would not use anyone else! Will be back! More

by Erin.ludmer
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Recommend Dealer
Yes
Jan 07, 2025

Zeigler Honda of Racine responded

Zeigler Honda of Racine appreciates your kind words about our service. Our team really enjoys assisting valued customers like yourself with their needs!

January 04, 2025

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Employee Rating

Friendly, cooperative and courteous place. But for the last three years their work is very unsatisfactory and unreliable. They are charging for unrelated issues and still not fixing the main p More

by Jagjit Virdi
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Prince Jones, Tim Cameron

Jan 05, 2025

Zeigler Honda of Racine responded

Hello, We truly value your feedback here. It's great to learn that you find our staff to be friendly, cooperative, and courteous. However, I would like the chance to speak with you about your recent experience with our Service Team regarding the recurring matter of your vehicle. It would be greatly appreciated if you would kindly contact me directly at a time that is convenient for you. Thank you, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

January 04, 2025

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Employee Rating

Very quick, knowledgeable and friendly service. The prices are also fair. You know the problem will be fixed right the first time. Very reliable. More

by SHELBYPATEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Prince Jones

Jan 05, 2025

Zeigler Honda of Racine responded

We're pleased to hear you found our service at Zeigler Honda of Racine reliable and fair. Thank you for sharing your experience.

January 03, 2025

Dealership Rating
Employee Rating

I’ve always had good service here until this last time. I’d hesitate to send people now for service. On hold multiple times for more than 8 minutes. Directions were not followed as far as who to call on th More

by JPFEFFER63
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Prince Jones

Jan 04, 2025

Zeigler Honda of Racine responded

Hello, We are grateful for your review. Our top priority is delivering 100% satisfaction and I would appreciate the chance to speak with you about the level of communication and customer care that you received from our Service Team during your recent visit with us. Please contact me at your convenience so that I can be of further assistance. Best regards, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

December 28, 2024

Dealership Rating
Employee Rating

Excellent service. Zach and his team exceeded my expectations. The work done on my daughter’s Civic was amazing. I highly recommend them! Thanks More

by Johnakrueger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2024

Zeigler Honda of Racine responded

At Zeigler Honda of Racine, we're glad our team exceeded your expectations with the service on your daughter's Civic. Your high recommendation is appreciated and valued.

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