Zack Rooks

When I purchased car was told free year of oil changes. I was given 3. Lots of promises made when I purchased my car and now it seems they won’t be honored. Love my car either way, but won’t likely buy fro I was given 3. Lots of promises made when I purchased my car and now it seems they won’t be honored. Love my car either way, but won’t likely buy from them again. More

by carri.1127 Verified Customer Verified Customer

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Very good people, easy to work with,very professional and they do all they can to connect you with your perfect vehicle! What amazed me the most is they call you within a few days to ask you how you are liki they do all they can to connect you with your perfect vehicle! What amazed me the most is they call you within a few days to ask you how you are liking your vehicle and dislikes,,even asked if I wanted to trade and find the one I did like! I went from a Jeep Grand Cherokee to a smaller vehicle, this was my idea and it got some getting used to,,Zach heard the hesitation in my voice over the phone,,told me to come back in! I am now 30 days in, and I love my new Kicks today,,also had a minor recall in first week, nothing serious and they handled it immediately! I really want to emphasize ,,if you want a good vehicle,,go see Tony Serra Nissan, ask for Zack,,he'll put you into something that accommodates you! More

by jillsmith0 Verified Customer Verified Customer

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It not bad deal. It was easy to work thing out. I am have car in day. It was easy to work thing out. I am have car in day. More

by jasontraywick Verified Customer Verified Customer

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Everything was fine I have to tell you the fish in the pond ate my chicken. pond ate my chicken. More

by Ltboone71 Verified Customer Verified Customer

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Had not had any problems with service and they are very friendly and efficient and do not have to wait long for service. friendly and efficient and do not have to wait long for service. More

by DIANNEPACE12E Verified Customer Verified Customer

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The dealership overcharges even floor mats which was $100 less in Decatur and online. They tried to schedule me for a meeting to come in when I didn’t agree to it. I told them a day that would be best for me less in Decatur and online. They tried to schedule me for a meeting to come in when I didn’t agree to it. I told them a day that would be best for me to come in, but never gave them specifics. They called back asking if I was still going to come at 12pm and said I scheduled an appointment. Everything felt very aggressive. More

by Messer527 Verified Customer Verified Customer

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Great job ? ? Great service and friendly staff made my experience smooth, quick, and enjoyable. Highly recommend this dealership for their honesty, professionalis ? Great service and friendly staff made my experience smooth, quick, and enjoyable. Highly recommend this dealership for their honesty, professionalism, and excellent customer care. More

by Clark.martin.j Verified Customer Verified Customer

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Faster service than expected whole staff super friendly and you can they care about their customers. and you can they care about their customers. More

by Justwinginit17 Verified Customer Verified Customer

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They were very kind and helpful to me. They did a great job for me. They did a great job for me. More

by dquinn2327 Verified Customer Verified Customer

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Better management and service team than before. We love Mike our Sales Rep he honest and always working for you! We love Mike our Sales Rep he honest and always working for you! More

by NONEGIVEN Verified Customer Verified Customer

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