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Zack Rooks
Zack Rooks at Tony Serra Nissan

Zack Rooks

Service Advisor

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

Contact Me
4.5
73 Reviews

Dealership Experience

5 mos

Industry Experience

5 mos

Languages Spoken

English English

4.5

73 Reviews

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73 Reviews of Zack Rooks

June 08, 2025

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Employee Rating

It I a very Nice place with lots of friendly people Plenty of coffee, water and popcorn free while waiting More

by tang669
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Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amanda Badgwell, Amber Shockley, Maxine Young, Ashley Cox, Nicole Cormier, Renee Moore

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June 05, 2025

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Very friendly staff. Worked quickly to get me in and out in a timely manner. More

by sheila_mefford
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Yes
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June 05, 2025

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I have always enjoyed dealing with the Cullman dealership. The facilities are nice and so are the people! More

by jgunter2
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Yes
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June 04, 2025

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Always a pleasure to have the people at Nissan Cullman service our Frontier. Reliable & honest. More

by dcb739
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Yes
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June 03, 2025

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Great help in finding the leak and very patient! Did a great job in keeping in touch and describing what had been done More

by glenaymeesmallwood
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell, Nicole Cormier, Renee Moore

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June 02, 2025

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Had a great first service on our new Rogue. Were kept informed by texts on the progress of our first oil change and inspection. More

by Tammy
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Yes
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June 02, 2025

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Service was great and fast and efficient. They called immediately when it was done . Highly recommend More

by bjjohnson636
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amanda Badgwell, Amber Shockley, Maxine Young, Ashley Cox, Nicole Cormier, Renee Moore

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May 30, 2025

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This was the best service visit in over two years they found the problem and ordered parts I was very happy More

by ed_williamson41
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell, Nicole Cormier, Renee Moore

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May 30, 2025

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There are friendly staffmembers working in the service department. I love the small town vibe. More

by cancrutch10
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell, Amber Shockley, Ashley Cox

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May 26, 2025

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Employee Rating

Zack and Amanda do a great job in the service department. Always great work by the technicians. More

by rooks19
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell, Amber Shockley, Maxine Young, Ashley Cox, Renee Moore

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