Zack Rooks
Zack Rooks at Tony Serra Nissan
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Zack Rooks

Service Advisor

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

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4.3
47 Reviews

Dealership Experience

3 mos

Industry Experience

3 mos

Languages Spoken

English English

4.3

47 Reviews

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47 Reviews of Zack Rooks

April 25, 2025

Dealership Rating
Employee Rating

They did an awesome job. Everyone was so friendly & nice. Enjoyed how they got done with my Rouge. More

by JAMESFYEARWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 25, 2025

Dealership Rating
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This is a great dealership with a fantastic service department. They always get you in by your appointment and out quickly. The staff are all friendly and professional More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amanda Badgwell

April 25, 2025

Dealership Rating
Employee Rating

Easy to discuss questions with. Drives really nice like they took time with getting it right. More

by jmartin2022
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

April 24, 2025

Dealership Rating
Employee Rating

Friendly and fast and I guess that is about it for now ok . Thank you. More

by Bgorse54
Service Price Transparency
Service Communication
Recommend Dealer
Yes

April 24, 2025

Dealership Rating
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Fast, friendly service. Very happy with my experience My service appointment was handled promptly and professionally More

by cindyeddy78
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

April 24, 2025

Dealership Rating
Employee Rating

Will work hard to make sure you are taking care of. It’s nice that they will text you to let you know how everything is going with your truck. More

by jeffcampbelldnc1514
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

April 24, 2025

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Much improved over previous visit. courtious. clean.will Vista again.that is all at this time. More

by Nisian
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Moore

April 21, 2025

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Easy straight forward experience was pleasant and detailed. Salesperson was strong and effective without being pushy or demeaning. More

by susanwnorowski
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 18, 2025

Dealership Rating
Employee Rating

They could welcome you with s’more pleasant smile. Couldn’t verify more reasons what was wrong with my car More

by christinemc53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 14, 2025

Dealership Rating
Employee Rating

Great! Couldn't ask for better help!! Great service, couldn't ask for a better place to have my car serviced at. Thank you. I'll be back soon More

by lfbice54
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

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