Zack Rooks
Zack Rooks at Tony Serra Nissan
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Zack Rooks

Service Advisor

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

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4.2
26 Reviews

Dealership Experience

3 mos

Industry Experience

3 mos

Languages Spoken

English English

4.2

26 Reviews

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26 Reviews of Zack Rooks

April 01, 2025

Dealership Rating
Employee Rating

Had oil change and now check engine light is on and motor revs up and down if in park. Wasn’t going it before More

by chasembales75
Service Price Transparency
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Service Communication
Recommend Dealer
No

March 27, 2025

Dealership Rating
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Excellent service as always. Very thorough and quick. Very highly satisfied and will continue to return. More

by navarrojason585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

March 27, 2025

Dealership Rating
Employee Rating

Very thorough and professional. They check everything over so there are no unwanted surprises to the vehicle More

by dsayersal
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

March 27, 2025

Dealership Rating
Employee Rating

Service was good a completed in a reasonable time I would just like to see that my screen be set back to the screen I had it set to . More

by mmoody980
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

March 25, 2025

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Employee Rating

Bad bad experience for $20 ignition coil they charge $680 for service it is bad stop robbing people More

by MOIZFRIENDZ
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Amanda Badgwell

March 25, 2025

Dealership Rating
Employee Rating

Always great service, friendliness, timeliness at Tony Sierra Nissan in Cullman Alabama. Lobby is cozy too More

by tammy7.felix
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

March 24, 2025

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Great service and fast. Like being able to come on Saturday for service very convenient. More

by tide1952
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

March 20, 2025

Dealership Rating
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the Employees are a true joy at Cullman Nissan they are some of the kindist employees I truly enjoy having my Vehicle serviced at Cullman Nissan More

by fowler_melissa5
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

March 20, 2025

Dealership Rating
Employee Rating

I was trying to trade cars. Was not able to trade. The service department and check out people were very friendly and helpful. More

by dewaynegaines74
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

March 20, 2025

Dealership Rating
Employee Rating

Yes service was very prompt Service advisor was real kind. I had appointment set up for 9:30 and I was out in an hour or less More

by wardcasandradnc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
1

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