Zack Rooks
Zack Rooks at Tony Serra Nissan

Zack Rooks

Service Advisor

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

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4.5
92 Reviews

Dealership Experience

6 mos

Industry Experience

6 mos

Languages Spoken

English English

4.5

92 Reviews

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92 Reviews of Zack Rooks

June 30, 2025

Dealership Rating
Employee Rating

It not bad deal. It was easy to work thing out. I am have car in day. More

by jasontraywick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 30, 2025

Dealership Rating
Employee Rating

Everything was fine I have to tell you the fish in the pond ate my chicken. More

by Ltboone71
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

June 29, 2025

Dealership Rating
Employee Rating

Had not had any problems with service and they are very friendly and efficient and do not have to wait long for service. More

by DIANNEPACE12E
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 26, 2025

Dealership Rating
Employee Rating

The dealership overcharges even floor mats which was $100 less in Decatur and online. They tried to schedule me for a meeting to come in when I didn’t agree to it. I told them a day that would be best for me More

by Messer527
Recommend Dealer
No

June 25, 2025

Dealership Rating
Employee Rating

Great job ? ? Great service and friendly staff made my experience smooth, quick, and enjoyable. Highly recommend this dealership for their honesty, professionalis More

by Clark.martin.j
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

June 25, 2025

Dealership Rating
Employee Rating

Faster service than expected whole staff super friendly and you can they care about their customers. More

by Justwinginit17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 25, 2025

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They were very kind and helpful to me. They did a great job for me. More

by dquinn2327
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

June 25, 2025

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Employee Rating

Better management and service team than before. We love Mike our Sales Rep he honest and always working for you! More

by NONEGIVEN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

June 25, 2025

Dealership Rating
Employee Rating

Great dealership very clean and friendly. I will be back for all my service. Thanks More

by Brenda moody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 25, 2025

Dealership Rating
Employee Rating

Faster service than expected whole staff super friendly and you can they care about their customers. More

by Justwinginit17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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