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Zack Roberts
Zack Roberts at Heritage Ford
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Zack Roberts

General Sales Manager

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

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4.9
72 Reviews

I grew up in Rutland County, I have always had a passion for vehicles and enjoy talking to people so naturally I ended up in the car business. Growing up in a small town taught me how important it is to take care of people because your word and reputation mean everything. When I am not at work you can catch me outdoors no matter what the season whether its fishing, hiking, or even snowmobiling. Love being a Vermonter.

Dealership Experience

5 yrs, 10 mos

Industry Experience

9 yrs, 7 mos

Languages Spoken

English English

4.9

72 Reviews

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72 Reviews of Zack Roberts

January 25, 2025

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Employee Rating

Grear service, assisted my search for a new truck, and helped me decide the best options. Hoping to be a lifetime customer after enjoying my pre-owned ford f150 xlt super crew. Many thanks More

by virdisvir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celeste DesRosiers, Olin Brown

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Feb 03, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin, and that you are already loving your new F-150! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 22, 2025

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The entire process was painless… Ryan, Zach, and Celeste were accommodating, efficient, and the whole process, including a long test drive, took less than 3 hours. Highly recommend!! More

by Andy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celeste DesRosiers, Ryan Fish

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Jan 23, 2025

Heritage Ford responded

Andy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Ryan and our team to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 20, 2025

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Olin worked with us the whole way through, an entire afternoon! Very engaged with getting us in the right truck. Very nice person too. More

by vermont.sort
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theresa Moss, Rich Bettinger, Olin Brown

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Jan 21, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin to shop for your new Ford, and that together you were able to find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 16, 2025

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Everyone at heritage Ford was honest, straightforward, and didn't put any pressure on us to buy. Ryan and Zach are standup guys! A very positive experience! More

by Thorin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Fish

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Jan 16, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Ryan and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 12, 2025

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Very neat clean and organized everyone I met on my trip there were very pleasant More

by Rbow38166
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Dwinell, Theresa Moss

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Jan 13, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and our team to shop for and bring home your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 01, 2025

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Employee Rating

It was a pleasure to work with Olin, highly recommend him for your next vehicle purchase! Thank you Olin! More

by kbishop466
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celeste DesRosiers, Olin Brown

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Jan 02, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Olin and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 20, 2024

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Employee Rating

Amazing experience! I couldn’t be happier. You will not meet more straightforward, and honest people. Ryan, Zach, and Celeste were wonderful to deal with. I would highl More

by Logan Carrier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celeste DesRosiers, Ryan Fish

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Dec 23, 2024

Heritage Ford responded

Logan, Thank you for taking the time to share your feedback, and for your kind words for our team! We are so glad to hear that you enjoyed working with Ryan, Zack, Celeste and our team to shop for your new truck, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 19, 2024

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Employee Rating

Very smooth experience. Conor was eager to get answers to my questions. He is being expertly mentored by Zack and is off to a great start. More

by Sean D.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abigail Heck, Conor Donahue

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Dec 20, 2024

Heritage Ford responded

Sean, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Conor to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 09, 2024

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Employee Rating

The staff at Heritage in particular Nathan Hardwell my salesman, Therese Moss the CFO and Zack the general manager really went out of their way to make this purchase stress free. They worked hard for us a More

by Davidbardes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Wardwell, Theresa Moss

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Dec 10, 2024

Heritage Ford responded

David, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 02, 2024

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Employee Rating

Wonderful experience from start to finish. Couldn't be happier. Great deal , extremely friendly staff. More

by scottz136
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celeste DesRosiers, Bill LaBonte

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Nov 04, 2024

Heritage Ford responded

Scott, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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