Zack Perez
Zack Perez at Sam Pack's Five Star Ford Lewisville

Zack Perez | Page 2

Finance Director

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

Contact Me
5.0
98 Reviews

Hi, I’m Zack! I’m the Finance Director at Sam Pack’s Five Star Ford Lewisville, where I’ve been part of the team since April 2014. When I’m not at work, I love spending quality time with my family. The part of my job I enjoy most is helping people put their dreams in driveways. Philosophy: “Good, better, best — never let it rest until your good is better and your better is best.”

Dealership Experience

12 yrs, 2 mos

Industry Experience

12 yrs, 2 mos

Languages Spoken

English English

5.0

98 Reviews

Write a Review

98 Reviews of Zack Perez

June 02, 2024

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Employee Rating

Matthew was excellent! I really appreciated how chill he was, and how he never made me feel even slightly pressured. He helped me find a car with all the features I was loo More

by Michelle
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Jackson

Jun 03, 2024

Sam Pack's Five Star Ford Lewisville responded

Michelle, On behalf of your Five Star Ford Lewisville sales team, thank you for your feedback! Matthew and our staff welcome questions at 972-221-2900. As a first time buyer, we want you to know we remain available to help you stay knowledgeable about your car. Thank you for shopping with us! Best regards, Andrea Ballard, General Manager

May 30, 2024

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Everyone that I spoke to here was so friendly and inviting! It made a first time car buyer very comfortable and ready to take on a big purchase More

by erinn.hill95
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Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez, Jonathan Simon

May 30, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Erinn, on your new vehicle from Five Star Ford Lewisville. We value the opportunity to help with your auto needs, so don't hesitate to dial 972-221-2900 when you have technical or maintenance concerns. Thank you for your business and feedback. Enjoy your Ford! Best regards, Andrea Ballard, General Manager

May 26, 2024

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My fifth time purchasing a car from Tom Andrews at five star ford in Lewisville! Wonderful experience and my sales manager for 2 cars now is the very kind and patient Michael Bratcher! We are a happy famil More

by Tiffany Maldan
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Recommend Dealer
Yes

Other Employees Tagged: Logan Batchelor , Tom Andrews

May 26, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Tiffany, on your new car from Five Star Ford Lewisville. Tom, Michael, and I can be reached at 972-221-2900. Let us know how we can help you enjoy your Ford. Thank you for your business and endorsement. Sincerely, Andrea Ballard, General Manager

May 21, 2024

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I have been a loyal Ford customer for years and will continue to be a loyal customer. My experience with Xavier could not have been any better! In fact, it exceeded my expectations. Thank you for making More

by Jlweller
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Hope Arteaga, Xavier Perez, Andrea Ballard

May 23, 2024

Sam Pack's Five Star Ford Lewisville responded

Jlweller, You are so appreciated at Five Star Ford Lewisville. Your loyalty means a lot and we continue to be focused on your driving journey. Please reach our team at 972-221-2900. Let us know when you have technical or care question with your newest Ford. Congratulations! Best regards, Andrea Ballard, General Manager

May 20, 2024

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Xavier was quick and attentive. Didn’t play me around we got straight to it. Highly recommend him for your sales needs and Sam’s pack ford as always. Thank you! More

by nstone
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Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez

May 20, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, nstone, on your new Ford! Xavier, Zack, or I can be reached at 972-221-2900 if you have additional questions. Our goal is make this your best driving experience. Thank you for your business and review! Best regards, Andrea Ballard, General Manager

May 08, 2024

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Xavier was great. My fiance and I went in to just look, and we ended up leasing a car. We needed another car and out of all the dealerships and people we dealt with Xa More

by Taryn Tinsley
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez

May 08, 2024

Sam Pack's Five Star Ford Lewisville responded

Taryn, Congratulations on your purchase at Five Star Ford Lewisville. Thank you for recognizing Zack's efforts to make your shopping experience transparent and enjoyable. Expect customer focused service every time you visit. Should you have additional questions about your car, please call 972-221-2900. Take care, Andrea Ballard, General Manager

April 21, 2024

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I started Louisville is a great car buying experience. The salesman Kenneth is knowledgeable. Finance department is a breeze to work with. More

by Holmek
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Kenneth Burke

Apr 22, 2024

Sam Pack's Five Star Ford Lewisville responded

Holmek, We are so grateful you chose to shop at Five Star Ford Lewisville. Reach Kenneth, Zack, or me at 972-221-2900 with your new Ford questions. We want to make certain your driving experience is amazing. Thank you for your business and endorsement. Sincerely, Andrea Ballard, General Manager

April 11, 2024

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Made my truck shopping experience super easy. He went above and beyond to ensure i was satisfied with my purchase More

by Jgarciaj9
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez

Apr 12, 2024

Sam Pack's Five Star Ford Lewisville responded

Jgarciaj9, Congratulations on your new truck from Five Star Ford Lewisville. Customer satisfaction remains our focus. Reach Zack, Xavier, or me at 972-221-2900. We want you to fully enjoy your new Ford. Thank you for your business! Sincerely, Andrea Ballard, General Manager

April 10, 2024

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What I like best about Five Star Ford Lewisville is the caring Christian atmosphere It was very refreshing please do not ever tell your employees that they cannot pray for people! They helped me out when I More

by pkgeap35
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon, J.R. Ali , Xavier Perez

Apr 11, 2024

Sam Pack's Five Star Ford Lewisville responded

Pkgeap35, Thank you for sharing your positive experience at Five Star Ford Lewisville! We're thrilled to hear that our team made your car buying experience enjoyable and hassle-free. If you ever need anything else, don't hesitate to reach out to 972-221-2900. Enjoy your new car! Best regards, Andrea Ballard, General Manager

April 07, 2024

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Very relaxed atmosphere, no pressure to buy. Friendly salespeople. Plenty of vehicles to choose from! More

by mdchalk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hope Arteaga, Xavier Perez

Apr 08, 2024

Sam Pack's Five Star Ford Lewisville responded

Mdchalk, Providing customer focused service is the goal at Five Star Ford Lewisville. When technical or care concerns arise, reach our team at 972-221-2900. Let us know how we can help you enjoy your new Ford. Congratulations! Thank you, Kelly Blackwell, General Manager

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