Zack Michaud

I wish I could give this place ZERO stars. from the day I bought the vehicle it had problems and they pushed them aside, turns out I had a serious oil issue. they then had me drive to and from from the day I bought the vehicle it had problems and they pushed them aside, turns out I had a serious oil issue. they then had me drive to and from the dealership every single time my oil light came on so they could track it so I could get a replacement engine through my warrantee. WELL these people decided to have me drive back and forth until my car went over the miles on the warrantee and basically said GOOD LUCK. my car shakes, smokes, and DIES all the time and they have done nothing for me. This morning yet again I had a dead car on the side of the road with my 5 year old in the car. 20 degrees out with no heat waiting and hour and half for a tow. DO NOT PURCHASE CARS FROM THEM SCAM ARTISTS. they do NOT care about the liability, they do NOT care about the people they sell cars to, they do NOT care about anything other than money. My personal mechanic warned me that this car could catch FIRE. Does Michaud care.... NOPE. they dont even respond to messages about my car because they wont fix it. More

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This is my second car from this place, i had no issue with my first car so i came back to same place to buy a new one. And i recommended here to all of my friends. Mario and Zack is super helpful and fri with my first car so i came back to same place to buy a new one. And i recommended here to all of my friends. Mario and Zack is super helpful and friendly. They are willing to help with any type of problem. Thank you for everything guys!! More

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Facilities in optimal condition and easy to reach, all the staff ready to make your stay as good as possible, highly recommended. the staff ready to make your stay as good as possible, highly recommended. More

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The dealership is friendly and professional. I was looking for a new car, and felt no pressure to purchase visiting the dealership. I was looking for a new car, and felt no pressure to purchase visiting the dealership. More

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Official dealer may sell you a lemon car (used car but tell you this is a new one) Stay away from Mitsubishi cars. Back in 2016, I purchased a new 2016 Mitsubishi Outlander. In August of 2022, I called tell you this is a new one) Stay away from Mitsubishi cars. Back in 2016, I purchased a new 2016 Mitsubishi Outlander. In August of 2022, I called the Mitsubishi customer service office to see if the warranty could cover the repairs needed for the car. The operator told me that the car was registered as a used car. JA4AZ3A33GZ044353 There was a cases opened (#02625302 and #469952) in USA Mitsubishi motors customer service. More

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There not willing to work with you on the price. The car was way overpriced The car was way overpriced More

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Zack Michaud made my car purchasing experience very easy. He was very helpful and knowledgeable about the cars he showed me. Thank you Zack I love my new car… He was very helpful and knowledgeable about the cars he showed me. Thank you Zack I love my new car… More

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From when I first arrived on the dealership, to the moment I drove away in my new vehicle, the team at Michaud made the experience seamless. Overall, I was extremely pleased with their professionalis moment I drove away in my new vehicle, the team at Michaud made the experience seamless. Overall, I was extremely pleased with their professionalism and no nonsense approach to sales. I highly recommend working with Zack if you are looking for a vehicle. Bill Murphy provided excellent service for my financing and helped secure a rate I felt good about. I am not someone who shows loyalty to a particular brand or dealership, but following this experience, I will definitely return to Michaud Mitsubishi for my next vehicle. More

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Real down to earth people. I do like the family atmosphere they have their also I do like the family atmosphere they have their also More

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Let's face it. Nobody likes car shopping. The only fun part of it is walking out when you can't get your deal. I hadn't been in the car market for about 12 years Nobody likes car shopping. The only fun part of it is walking out when you can't get your deal. I hadn't been in the car market for about 12 years, so when I found myself without a vehicle in June, I had to jump back in. I spent many hours on edmunds.com, consumerreports.org, and kbb.com researching the market and cars that would be available in my price range. I finally settled on a 2017 Subaru Legacy, which rated highly on all three sites in the issues important to me. However, I didn't want the four cylinder, about which there were many complaints regarding the lack of power. I wanted the 3.6R, six cylinder, which as someone stated to me is kind of a "cult" car because there aren't a lot of them around. I also wanted one with low mileage and black exterior. I saw one come up on Carvana, but I was too slow to pull the trigger and it sold in a flash. So when I saw one come up at Michaud, I decided to go for it. Zach could not have been more helpful and forthcoming, providing me with every scrap of information about the car I asked for in a timely manner, which was annoying for him, I'm sure. Michaud also put 2K worth of service and repairs into the car to get it ready, from brakes and rotors all around all the way down to wiper blades. I'm in NH, and they even let me take the car to my mechanic for the once over before we finalized the sale. I financed the car through Michaud, and the finance manager, Bill Murphy, actually made the process enjoyable. He was available in a heartbeat to update me on the process as well as answering my questions and providing me with yet even more scraps of information. Bill is a xxxxxxpro. He's been in the business a long time so he knows how to make people comfortable right out of the chute. After a few minutes I felt like I was visiting an old friend. Love this guy. Also, I would be remiss if I didn't not mention Mr. Michaud, the owner. I wanted an extended warranty, but I was balking at the price. He stepped in and made me an offer I couldn't refuse. I never buy these things. But now I'm covered for the next five years or 100K miles at a better cost than I could have imagined. After one week with my car: I've never been a car guy. To me, as long as it got me from Point A to Point B with the least amount of hassle, it worked for me. But after driving this car, I understand how people love their cars. Every time I get into it I can't believe how awesome it is. I feel so blessed to have found this car and to have found it at a dealership like Michaud Mitsubishi. I never imagined the whole experience could have turned out as well, and enjoyable, as it did. More

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