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Zack Deboe
Zack Deboe at Land Rover Boerne

Zack Deboe

Service Advisor

Land Rover Boerne

32120 IH-10 West
Boerne, TX 78006

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4.9
32 Reviews
4.9

32 Reviews

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32 Reviews of Zack Deboe

May 27, 2025

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Employee Rating

Great service, I dropped by for a Cabin Air filter and Zackary took care of me on the spot.I was in and out in 20 minutes.Thanks Zackary More

by Mickbride1979
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 24, 2025

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Employee Rating

Excellent service from the service and the parts dept. we only prefer this dealership to service our vehicles! More

by pward04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Turrabiates, Kyle Eakle

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May 27, 2025

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 13, 2024

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Employee Rating

Land Rover Boerne is always easy to deal with and makes each experience convenient and worry free. More

by tarylt
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2024

Land Rover Boerne responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Land Rover Boerne!

November 07, 2024

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Thanks for all your help. It was a wonderful and efficient sale experience. Will be coming back. More

by OGARZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Banda, Nuni Zapata, Maryham Jaghori, Nathaniel Main, Mark Carrasco, Carlos Garza , Cody O'Donnell

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Nov 08, 2024

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

November 07, 2024

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Employee Rating

Excellent work on my Defender. Key fob issue was resolved quickly and sunroof issue was also handled quickly. I appreciate the great service provided and am glad I bought from Boer More

by htxdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Main, Mark Carrasco , Cody O'Donnell, Joseph.

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Nov 07, 2024

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

November 01, 2024

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Employee Rating

Zachery was my service contact, he was very professional and did an excellent job of keeping me informed during the process. More

by jdunlap2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Carrasco

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Nov 04, 2024

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

October 31, 2024

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Great experience with fast, professional service, great communication, and exemplary customer service. Best dealer ever! More

by Jedabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Carrasco

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Nov 01, 2024

Land Rover Boerne responded

Jedabs, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne

October 30, 2024

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Employee Rating

I feel like I was treated very kindly and with upfront honesty about my repairs. I will be happy to return for any future issues. More

by lbstengel5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Carrasco

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Oct 31, 2024

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 28, 2024

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Employee Rating

I could not have been more pleased with how I am treated every time I come to the dealership. The process of dropping off my car for service was very efficient and smooth. All of the service department team More

by Kristin C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Main , Donald Geiss III

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Oct 29, 2024

Land Rover Boerne responded

Kristin, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

October 25, 2024

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Employee Rating

I was verbally insulted by the general manager in front of a service technician. The alleged general manager accused me of being drunk, and that I returned the last and first loaner vehicle back to the dea More

by ePANIAGUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Carrasco , The “general manager”

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Oct 28, 2024

Land Rover Boerne responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

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