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Zack Beserock
Refer Me
132 Reviews
After 15 years in the automotive industry Zack has experienced change but one thing that does not change is customer service. Keeping his service customers informed while their car is being serviced has never varied. Knowing his customers has not changed either. Being able to communicate and understand what the customer needs and expects is the best way to expedite the whole service interval. Some people call it feedback and more properly, for Zack’s customers, it is appreciation for a thoroughly professional approach to having their vehicle serviced. With two sons and a daughter, Zack’s life is full, but he still finds time to relax through fishing and following the Florida Gators.
Read moreDealership Experience
16 yrs, 11 mos
Industry Experience
16 yrs, 11 mos
Languages Spoken
English
132 Reviews
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132 Reviews of Zack Beserock
Verified Customer
March 30, 2025
Excellent service. It was an extremely easy process and was all covered by warranty. Recommend. It was an extremely easy process and was all covered by warranty. Recommend. More
by Rachel.jennings1@snhu.edu
Other Employees Tagged: Jim Berlin, Kiley Anderson
March 22, 2025
Personalized caring service department run by a group of very experienced and knowledgeable people. The parts and sales departments personnel are also very helpful and caring people. I have been dealing very experienced and knowledgeable people. The parts and sales departments personnel are also very helpful and caring people. I have been dealing with this dealership since 2000. That is a long time of dealing with a dealership and having nothing but excellent things to say about them. I have referred many friends to this dealership. They have nothing but great things to say about them as well. God bless them all. Thank you for being who you are. More
by MP
Other Employees Tagged: Jim Berlin, Kiley Anderson , Manager Keith Free
March 18, 2025
They were supposed to call me back. They never did. They did some work on my right tire well which was messed up from the manufacturer after the repaired it it still doesn’t look right They never did. They did some work on my right tire well which was messed up from the manufacturer after the repaired it it still doesn’t look right it’s not matched up. They know about it. They’ve never followed up with me and I’ve complained about it. The salesman was great, but the service after sale is absolutely horrible. More
by MB71JAX
March 01, 2025
Does not make appointments, rating a 1 in my opinion. Does not keep waiting customer informed as to problems necessitating a 6 hour wait . Waiting area is comfortable, but next time I may drive the 50 m Does not keep waiting customer informed as to problems necessitating a 6 hour wait . Waiting area is comfortable, but next time I may drive the 50 minute drive to the dealer I bought the car from. Not sure the car is operating properly. More
by Mamanukes
Other Employees Tagged: Kiley Anderson , Bob
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