Zachary Ott | Page 34

I took a F150 in for a trade and explained everything to Zachary Ott and I ask him not to screw me too bad and of course Zach said that he would not do that to anyone. I have to say that I let myself get sc Zachary Ott and I ask him not to screw me too bad and of course Zach said that he would not do that to anyone. I have to say that I let myself get screwed. I should have known better that salesman are out to make the money for themselves rather than to help anyone. More

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Great Sales Manager, Salesman, and Finance Manager. The Finance Manager was efficient at his job and explained everything to me. The Salesman took extra time to explain all the electronics and helpe The Finance Manager was efficient at his job and explained everything to me. The Salesman took extra time to explain all the electronics and helped me through the process. The Sales Manager has been in touch with me throughout the selection/buying process! More

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Was very happy he was able to get me an RST Redline when nobody else could. Zach was very helpful through the entire process of buying a new truck. nobody else could. Zach was very helpful through the entire process of buying a new truck. More

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They here very helpful and worked with me to find a car that matched what I wanted that matched what I wanted More

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Very friendly! Very professional! Quick and efficient process! Would highly recommend visiting City Auto Mall in Columbia City, IN. Very professional! Quick and efficient process! Would highly recommend visiting City Auto Mall in Columbia City, IN. More

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Zachary and Travis were very professional. The team made the experience go very smoothly from start to finish. We found an amazing truck and had a great experience all around! The team made the experience go very smoothly from start to finish. We found an amazing truck and had a great experience all around! More

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From start to finish everyone at city Chevrolet was very helpful in helping me get into a new Silverado. My salesman Zach Ott was able to answer all my questions/concerns that I had during the process and w helpful in helping me get into a new Silverado. My salesman Zach Ott was able to answer all my questions/concerns that I had during the process and was able to help get me in the right vehicle. Would recommend anyone that I know go to him and the rest of the city team. More

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After putting down $2500 security deposit for a pick up truck, which done over the phone and the words "non-refundable" were never mentioned, after an agreement could not be obtained after reviewing paper truck, which done over the phone and the words "non-refundable" were never mentioned, after an agreement could not be obtained after reviewing paper work and contract, the dealership refused to give me my money back after they told me that if I wasn't ready they would refund me. The contract had errors and discrepancies all over it , used the wrong sources of income after I told them to correct it, charged me for tires on a truck I do not own, and after I told them I didn't want to the truck with all these errors and bad information, they put the truck back on the lot a few days later and lowered the price $4000 of the price I was originally quoted. They proceeded to call me a child and a baby due to the fact I didn't want to go through paper work that was wrong. So insulting me and lying to me about the price and then lowering it even more that my $2500, that clearly tells you there is something wrong with this company. I had to report them to the BBB, Secretary of State Dealership Division, The Ford Motor Company and my credit card company. Stay away from this dealership they are full of thief's, scam artists, liars and swindlers. More

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We purchased a vehicle and had it shipped to Texas. All of our points of contact (used car sales and sales mgt. and finance) were professional and friendly and functioned well as a team. Wasn't expect All of our points of contact (used car sales and sales mgt. and finance) were professional and friendly and functioned well as a team. Wasn't expecting the required added coating charge. It wasn't mentioned until I was presented with the final numbers and felt like a dealer gimmick...not the fault of the employees. So A+ to the team and questionable practices to the coach. More

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Hi was very disappointed that this dealer lied to me about a possible deal. Olivia who is a sales rep there told me that they got me approved for a vehicle with 2,000 dollars down then when I arrived it about a possible deal. Olivia who is a sales rep there told me that they got me approved for a vehicle with 2,000 dollars down then when I arrived it was 2,000 plus the negative equity on my car so it was now 6,000. I told the manager no and then he got mad and treated me like a jerk. Not only that the online guy named Zach also lied to me saying yeah we are short on Chevy cruzes would you be willing to sell your to us and then I got there and they said no we are not. Based on how the conversation went it looks like Zach was only interested in getting me to the dealer by any means necessary even if that met lying to a customer. More

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