Zachary Ott
Zachary Ott at City Automall Ford

Zachary Ott

Sales & Leasing Consultant

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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5.0
291 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

4 yrs, 5 mos

Languages Spoken

English English

5.0

291 Reviews

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291 Reviews of Zachary Ott

July 14, 2025

Dealership Rating
Employee Rating

Zach was great to work with and has checked in multiple times after the purchase to ensure everything is still going well with the new vehicle! More

by LANDONREHRER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Nichols, Blake Byerly

Jul 16, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2025

Dealership Rating
Employee Rating

Zach was awesome! Was very honest and work with us to get the right vehicle! He was also very patient with our children. It was a great experience! More

by Asa.m.green15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2025

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 07, 2025

Dealership Rating
Employee Rating

Very helpful was pleased with everything answered all of our questions very honest and caring More

by Cindy_lock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2025

City Automall Ford responded

We really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 07, 2025

Dealership Rating
Employee Rating

Zach was very honest and helpful appreciated the time he spent explaining the tech involved in newer vehicles. The sales personal were great to deal with and joke around with while waiting on paper work nev More

by Bandc5566
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Blake Byerly

Jul 10, 2025

City Automall Ford responded

Congratulations on your new vehicle! We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2025

Dealership Rating
Employee Rating

They promise the world , but don't tell you it will cost until late in the process. Lots of add on sales that should be part of the original deal. More

by steveadair55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Byerly, Danny Roller

Jul 07, 2025

City Automall Ford responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (260) 244-5111 to discuss your concerns, as your satisfaction is of utmost importance to us.

July 03, 2025

Dealership Rating
Employee Rating

Zachary Ott did an amazing job! I had a great exyerience with everyone involved in the sale. More

by Kandtforte0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 07, 2025

City Automall Ford responded

We are so happy to read such a great review about City Chevrolet! We can't wait to see you again, have a great day.

June 25, 2025

Dealership Rating
Employee Rating

We wanted to test drive a couple of 2025 Broncos as we decide on what we want. Zachary Ott was so knowledgeable and helpful during this visit. He wad very honest and really knows cars. I would recommend h More

by JenniferRPrice74
Recommend Dealer
Yes
Jun 26, 2025

City Automall Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 25, 2025

Dealership Rating
Employee Rating

I had an excellent experience working with Zachary Ott. They were professional, knowledgeable, and made the car buying experience stress free. Highly recommend if you're looking for someone trustworthy and More

by Ljackson2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 26, 2025

City Automall Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

June 21, 2025

Dealership Rating
Employee Rating

Another great experience at City Ford, Zachary and the whole team makes it worth the drive to Columbia City. They’ve definitely earned our loyalty. More

by jmedley18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau

Jun 26, 2025

City Automall Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 18, 2025

Dealership Rating
Employee Rating

We had a great experience at City Auto Mall! Fair price for our brand new Tahoe! We worked with Zachary and he was great! Very knowledgeable, helpful, and got the job done! More

by Eric Hoffman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2025

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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