Zachary Macagnone

The process started fine, but then deteriorated. The original car I negotiated had an unrepairable recall on it, but as of last week, was still listed as a certified pre-owned vehicle on the websit The original car I negotiated had an unrepairable recall on it, but as of last week, was still listed as a certified pre-owned vehicle on the website. I was told that the two stains on my front passenger seat would be taken care of, but they have not. I had to call to find out the status of my license plate, when I was told that I would be called. No response to my inquiries about the permanent plates. Called the day before the temporary expired, which was a Saturday, and they happened to be there. Overall experience, I hate to say, hasn’t ended on a great note. More

by mwohea Verified Customer Verified Customer

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Always a great experience buying from Lester Glenn John / Adam Do amazing with the staff / Adam Do amazing with the staff More

by reckert66 Verified Customer Verified Customer

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Justin was great! We test drove allot of different SUV's and the Jeep Grand Cherokee was the best choice for us. Thanks again for all the Jeep staff members and help We test drove allot of different SUV's and the Jeep Grand Cherokee was the best choice for us. Thanks again for all the Jeep staff members and help. More

by DINEENG Verified Customer Verified Customer

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I had the pleasure of working with Zack, who served as both a car salesman and finance manager at Lester Glenn Jeep. From the moment I engaged with him, it was clear that Zack possesses a deep knowledge o both a car salesman and finance manager at Lester Glenn Jeep. From the moment I engaged with him, it was clear that Zack possesses a deep knowledge of the automotive industry, paired with a professional, customer-focused approach that made the car-buying experience smooth and efficient. Sales Expertise: As a car salesman, Zack demonstrated an excellent ability to match customers with the right vehicles based on their needs, preferences, and budget. He was attentive without being pushy, and he took the time to thoroughly explain the features, benefits, and options available to each client. Zack's product knowledge was impressive—he was well-versed in the specifications, safety features, and unique selling points of every car he presented. Moreover, he stayed up-to-date with the latest models and trends in the market, which allowed him to make well-informed recommendations. Customer Service: Zack’s customer service skills are exceptional. He made me feel valued throughout the entire process, patiently answering questions and providing clear, honest answers. What stood out most was his ability to listen actively to my needs and concerns, and to tailor the entire experience accordingly. Whether it was explaining financing options or detailing vehicle features, Zack communicated effectively and consistently ensured that I was well-informed at every stage of the purchase. Finance Management: As a finance manager, Zack displayed a remarkable balance of professionalism and approachability. He made what could have been a complex and stressful aspect of the car-buying process feel straightforward and transparent. Zack worked diligently to present me with various financing options, explaining terms, rates, and monthly payment plans in a way that was easy to understand. His deep understanding of the financial landscape allowed him to offer customized solutions, ensuring that I walked away feeling confident in the financing decision. Integrity and Trustworthiness: Perhaps most importantly, Zack’s integrity was evident throughout my interactions with him. He was honest about all aspects of the deal, including any fees, financing rates, and terms. I never felt as though I was being upsold or pressured into any decision. This transparency and straightforwardness made the entire process enjoyable, and I trust that Zack always has his clients' best interests in mind. Conclusion: In sum, Zack is an exceptional car salesman and finance manager who combines in-depth industry knowledge with outstanding customer service. His commitment to providing a seamless, transparent, and positive experience truly sets him apart in a competitive market. I would highly recommend Zack to anyone looking for a knowledgeable, professional, and trustworthy sales and finance expert in the automotive industry. Zack is an outstanding car salesman and finance manager who truly goes above and beyond for his customers. His extensive knowledge of both vehicles and financing options made the entire car-buying experience smooth, transparent, and stress-free. Zack listened attentively to my needs, offered clear and honest advice, and worked tirelessly to find the best deal for me. His professionalism, integrity, and customer-first attitude set him apart, making him an asset to any dealership. I highly recommend Zack to anyone in search of a reliable and trustworthy expert in car sales and finance. More

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As usual, Lester Glenn dosen't disappoint. My sin and I went in to look at a 21 Dodge Challenger for himself, salesman Marty was awesome as was the finance guy, Zak. They explained everything My sin and I went in to look at a 21 Dodge Challenger for himself, salesman Marty was awesome as was the finance guy, Zak. They explained everything as expected and we left with the vehicle. Thank you for being awesome. More

by lflora Verified Customer Verified Customer

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Best experience buying a vehicle. Very knowledgable sales and finance staff will buy there again Very knowledgable sales and finance staff will buy there again More

by FISHON372000 Verified Customer Verified Customer

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Tried to make an appointment for a test drive and Justin told me he wasn’t available till Friday at 11:30. I got a text from him on Friday morning telling me that that the car I wanted to test drive was so told me he wasn’t available till Friday at 11:30. I got a text from him on Friday morning telling me that that the car I wanted to test drive was sold the night I originally spoke with him; but he had a couple of Rav4’s if I wanted to test drive them. I did end up purchasing one of the Rav 4’s but was VERY disappointed he didn’t tell me to go to the dealership the car was at. More

by ktdid51 Verified Customer Verified Customer

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Nick was great to work with! He really helped us out with finding the right car! He really helped us out with finding the right car! More

by SIB129 Verified Customer Verified Customer

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I was treated with respect. I was made to feel comfortable. You gave great workers. I will always remember Justin. I was made to feel comfortable. You gave great workers. I will always remember Justin. More

by LIZC737 Verified Customer Verified Customer

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Zack was great and made the process of purchasing a car hassle free. It was the easiest car purchase I’ve ever made at the dealer. I appreciate all of his help and honest guidance. He’s the best! hassle free. It was the easiest car purchase I’ve ever made at the dealer. I appreciate all of his help and honest guidance. He’s the best! More

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