Zachary Kaufman

Got us the car we wanted but the customer service was severely lacking. No follow up on issues noted on delivery. They did not install the front license plate before delivery and neither after multiple a severely lacking. No follow up on issues noted on delivery. They did not install the front license plate before delivery and neither after multiple attempts to followup. Something that is minor to do but this summarizes the whole buying experience. They just don't seem to care about customer service or professionalism More

by g.c.villarreal Verified Customer Verified Customer

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Scam, not honest, doesn’t reply, lies, horrible customer service, do not recommend, overpriced. Rude service, do not recommend, overpriced. Rude More

by jontheram4444 Verified Customer Verified Customer

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Typically, a car by an experience is exciting and fun. Once you sign all the paperwork, it is something to look forward to when you open the door of your new vehicle. This dealership failed to produce a Once you sign all the paperwork, it is something to look forward to when you open the door of your new vehicle. This dealership failed to produce a quality experience, picking up my new truck. They had an entire day to get the truck, detailed and smelling good. That was not the case. I was very disappointed in the lack of customer service and showing me all of the details of the interior, including the features. Unless the price is right, I have no reason to return to the dealership. More

by roxanabagwell Verified Customer Verified Customer

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They’re all totally awesome. It was the best experience I’ve ever had buying a car. It was the best experience I’ve ever had buying a car. More

by valeraatkisson Verified Customer Verified Customer

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Terrible purchase experience with Clay Cooley Ford. They processed the loan documents incorrectly and are holding on to my funds for nearly three weeks and counting. Shady sales practices and absolut They processed the loan documents incorrectly and are holding on to my funds for nearly three weeks and counting. Shady sales practices and absolutely horrendous financial team. General manager will not answer nor return repeated phone calls. Stay away from this dealership! More

by John N Verified Customer Verified Customer

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