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Zachary Heinz
Zachary Heinz at Mercedes-Benz of Paramus
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Zachary Heinz

Sales Representative

Mercedes-Benz of Paramus

755 State Rt 17 South
Paramus, NJ 07652

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1 Review of Zachary Heinz

June 14, 2024

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The car dealer never had anyone on the phone. They never fulfilled the customer's promise and only deceived the customer. I bought the car in cash and only told me that I had to wait 90 days for More

by Jenny Liang
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No

Other Employees Tagged: David Wong, Hassan Rafique, Juan Ospina, Nick Avianto

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Jun 15, 2024

Mercedes-Benz of Paramus responded

Thank you for sharing your feedback. We apologize for any inconvenience caused by the delay in receiving your vehicle title. We understand your frustration and are committed to ensuring you have a smooth experience with us. As a customer from California who purchased a vehicle on May 24th, you were informed that the title would be provided within 30-60 days. It has been 20 days since your purchase, please rest assured that we do expect to have your title ready by the end of next week. We appreciate your patience and understanding. If you have any further questions or need additional assistance, please do not hesitate to contact us directly at (201)-597-7102.

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