Dealership Experience
1 yr, 5 mos
Industry Experience
1 yr, 5 mos
Languages Spoken
English
20 Reviews
Write a Review20 Reviews of Zachary Cross
October 02, 2024
I like this brand I bought it once. I used it until I got tired. I used it until I got tired. More
Other Employees Tagged: Jason Oquendo, Mike Conahan, Steven Cromartie, Acia Gay III, Brandon Lokey, Hector Polanco
August 24, 2024
Zack Cross at Pacifico helped us lease our new Hyundai Tusan. He was very helpful, not pushy, answered all our questions and i can only hope he’s still there when our lease is up so we can work with him a Tusan. He was very helpful, not pushy, answered all our questions and i can only hope he’s still there when our lease is up so we can work with him again!.. Thank you Zack! More
Other Employees Tagged: Brandon Lokey
August 06, 2024
zach was great! ! we gave him a price and he gave us great options! .. he was very patient he also made sure all my needs were met! i definitely will recommend him to ! we gave him a price and he gave us great options! .. he was very patient he also made sure all my needs were met! i definitely will recommend him to anyone More
Other Employees Tagged: Steven Cromartie, Brandon Lokey , Gerald Worley
July 30, 2024
Zach is an incredible salesman. He made the process smooth when leasing the car. He makes the customer comfortable, addresses all concerns, and is extremely patient. He goes above a He made the process smooth when leasing the car. He makes the customer comfortable, addresses all concerns, and is extremely patient. He goes above and beyond to make sure you get the best deal as well as tackling the bumps along the way. Look for Zach when you go there. More
Other Employees Tagged: Steven Cromartie
July 26, 2024
The team at Pacifico was very friendly. I'm very happy with my new Hyundai Sonata. I mainly worked with Zach throughout the purchasing process. However, I did have an issue that took just u I'm very happy with my new Hyundai Sonata. I mainly worked with Zach throughout the purchasing process. However, I did have an issue that took just under 2 months to resolve. Pacifico overcharged me over $500 dollars in taxes. They made me aware of their error on my return visit to Pacifico a few days later, to finish paperwork. First, they did try to sell me services and upgrades instead of refunding. It took 2 months to receive a reimbursement. Plus, I purchased my new car with cash so they already had the full amount in hand, including the erroneous additional $500. It took multiple calls and e-mails over the course of 8 weeks to get Hyundai to send me a refund check. Contacting Zach and finance manager Mike Bernick was a dead end. I eventually reached out to Maria Pacifico and Tom Flynn who finally took care of my outstanding issue. That part of my purchasing experience is why I cannot recommend this dealership. More
June 30, 2024
As a first time buyer and my first dealership experience, I think the service was great for the most part I attribute this to the dealer, Zach Cross he was very helpful and I haven’t had any problems with th I think the service was great for the most part I attribute this to the dealer, Zach Cross he was very helpful and I haven’t had any problems with the car so far. The only thing that left me with a bad taste in my mouth is having to pay a bigger bill than expected to get this deal done. More
Other Employees Tagged: Brandon Lokey
June 11, 2024
Zach was super attentive, helpful, and dedicated to making sure we were happy with our purchase! making sure we were happy with our purchase! More
Other Employees Tagged: Chris Harmer , Gerald Worley
June 02, 2024
Honestly didn't know what to expect when my wife and I showed up for an appointment made on-line to test drive a new Santa Cruz at Pacifico Hyundai. But Zak Cross was wonderful. He quickly made us feel showed up for an appointment made on-line to test drive a new Santa Cruz at Pacifico Hyundai. But Zak Cross was wonderful. He quickly made us feel comfortable, and in a very short period of time, he confirmed for us the published sale price of the car and we had a deal. He then walked us through the paperwork and even contacted our insurance carrier to facilitate the process. We couldn't be happier I've been telling my friends of our great experience and have been highly recommending Zak and Pacifico. More