Zach Stanley

This has been the worst car buying experience I've ever had to go through. I purchased a brand new vehicle in MAY 2023. It is now 2025, and the VEHICLE DOES NOT HAVE WORKING AIR CONDITIONING. I've brought had to go through. I purchased a brand new vehicle in MAY 2023. It is now 2025, and the VEHICLE DOES NOT HAVE WORKING AIR CONDITIONING. I've brought my car to service a total of TEN TIMES. Yes, you read that correctly. This dealership and its management could not be bothered to lift a finger for me, much less fix my car, or take responsibility for the lemon they sold me. Their own service advisors encouraged me to lemon law this vehicle. Dealerships like Huffines take advantage of people so often that we have laws to protect us from them. Thanks to their advice, I've now involved the state, which is giving me a hearing and will hopefully force this dealership to take this lemon back. I have yet to even receive a phone call. Truly disgusted by this company its representatives. More

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Do NOT, I repeat do NOT ever buy a Grand Wagoneer from Huffines!! Ours has been in the shop over 3 months of the 10 months we’ve owned it and is currently back with the service department because the ther Huffines!! Ours has been in the shop over 3 months of the 10 months we’ve owned it and is currently back with the service department because the thermostat went out. It has been an absolute nightmare of issue after issue. With zero help from the management staff at Huffines. We were first time Huffines customers and they sold us good on their family values and customer service. I have never regretted a decision more. We will never purchase a Jeep brand vehicle again and we will never purchase from Huffines again. The sales department does not follow up on calls or emails nor do they do anything they say they are doing to help resolve ongoing issues. The service department is wonderful, especially the shop foreman Chris, but when you purchase a brand new $120,000 vehicle for your family you expect it to work and work safely. Not leave you stranded on the highway with your kid in tow. The poor quality of the “luxury” Grand Wagoneer is unbelievable. More

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My wife and myself have purchased several cars from her phones throughout the years. Whenever we need service, we take it into Huffines CJDR and Plano. Yes, we have had our ups and downs with the service phones throughout the years. Whenever we need service, we take it into Huffines CJDR and Plano. Yes, we have had our ups and downs with the service department. However, they always work with us to make it a great experience. On our last occasion for a service they have actually exceeded my expectation. Thanks again, Huffines. More

by JLMANNI60 Verified Customer Verified Customer

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Huffines CDJR Plano is honest, fair and is a benchmark for most other vehicle dealerships. for most other vehicle dealerships. More

by greg Verified Customer Verified Customer

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My experience at the dealership buying my car was great, Heather was very helpful with the whole process Heather was very helpful with the whole process More

by Erandypenaloza Verified Customer Verified Customer

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Excellent service provided by Jonathan and Zach, great team to work with. I would definitely buy there again. team to work with. I would definitely buy there again. More

by BRUNOJANZ Verified Customer Verified Customer

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Huffines is the best dealership and they have amazing people working for them. We are treated like family everytime. Thank you for always making our experience a great one! people working for them. We are treated like family everytime. Thank you for always making our experience a great one! More

by yvonnequezada64 Verified Customer Verified Customer

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Huffines Plano always goes above and beyond every single time. From sales to service, they offer exceptional customer service. They are my go to dealership. time. From sales to service, they offer exceptional customer service. They are my go to dealership. More

by christophercross Verified Customer Verified Customer

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Austin Lane This nice young man polite with lots of patience, so do I,truly was a pleasure to work with.. So helpful and accommodating whenever needed.. Not onl This nice young man polite with lots of patience, so do I,truly was a pleasure to work with.. So helpful and accommodating whenever needed.. Not only do I recommend the dealer but ask for Austin. Whoever does, no regrets, you will have the wonderful experience of a young dedicated sales person ,guiding you to make an excellent decision. Albertus J Van Der Post More

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Above and Beyond Zac and his staff did amazing job with my truck. They went above and beyond to help me out. Morris did a wonderful job in being patient and helping m Zac and his staff did amazing job with my truck. They went above and beyond to help me out. Morris did a wonderful job in being patient and helping me. I high recommend seeing the Zac and his staff. Thank you again. More

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