Zach Simpson
Zach Simpson at Suburban Ford of Sterling Heights

Zach Simpson

Finance Manager

Suburban Ford of Sterling Heights

40333 Van Dyke Avenue
Sterling Heights, MI 48313

5.0
19 Reviews
5.0

19 Reviews

Write a Review

19 Reviews of Zach Simpson

May 28, 2025

Dealership Rating
Employee Rating

Joe was so helpful & kind. He truly went above and beyond to help us. He even provided is with daily updates as we waited for the vehicle we wanted to purchase to be ready. It More

by campbell330
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joseph Cilluffo

May 29, 2025

Suburban Ford of Sterling Heights responded

Thank you for sharing your experience with us! We're delighted to hear that Joe went above and beyond to assist you at Suburban Ford of Sterling Heights. It's great knowing he kept you informed throughout the process. Enjoy your new vehicle, and feel free to reach out if there's anything else we can do for you!

May 13, 2025

Dealership Rating
Employee Rating

Took my son here to purchase his first car. Kate was responsive despite being in high demand. She was patient and answered all of our questions. I highly recommend. Also Zach Simpson the financ More

by CS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Katelynn Lacroix

May 13, 2025

Suburban Ford of Sterling Heights responded

We're delighted to hear that Kate and Zach made your son's first car purchase a memorable experience at Suburban Ford of Sterling Heights! Thank you for recommending us, and we're glad the process was both informative and enjoyable. Safe travels in the new ride!

April 01, 2025

Dealership Rating
Employee Rating

Nicolas was a huge help. I think he went above and beyond for what I was hoping to happen, and he made it work, even when I didn’t think it was going to happen. He was effici More

by JohnL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Navarro

Apr 02, 2025

Suburban Ford of Sterling Heights responded

Hi John, we're delighted to hear that Nicolas exceeded your expectations at Suburban Ford of Sterling Heights. It's great to know he made the process efficient and enjoyable for you. Thanks for sharing your experience!

January 08, 2025

Dealership Rating
Employee Rating

Nick was very helpful getting me into my new car! He was upfront and honest about everything and got me in my new car the next day! Very communicative and responded quickly to anything I needed! Coul More

by Samantha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Navarro

Jan 08, 2025

Suburban Ford of Sterling Heights responded

Hi Samantha, we're delighted to hear that Nick provided such excellent service at Suburban Ford of Sterling Heights. Enjoy your new car and thank you for choosing us!

September 23, 2024

Dealership Rating
Employee Rating

Nick was great! Very friendly and was able to get us in and out quickly. Made the whole experience enjoyable. More

by Ryan Polega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Navarro

Sep 23, 2024

Suburban Ford of Sterling Heights responded

Hi Ryan, we're delighted to hear that Nick made your visit at Suburban Ford of Sterling Heights enjoyable and efficient. Thanks for sharing!

August 17, 2024

Dealership Rating
Employee Rating

Bought a used vehicle from there, within days (next time it rained) discovered it had a leaking windshield. Contacted sales department, told me it’s as/is no help provided. Took it to the service department More

by Aconoro
Recommend Dealer
No
Aug 20, 2024

Suburban Ford of Sterling Heights responded

This review is very concerning to read. We strive for excellent customer service and it's clear we fell short in your case. I apologize for the inconvenience you experienced with both our sales and service departments. If you're willing, please reach out so we can discuss this further and make things right. Thank you, Tim O'Connor - General Sales Manager - toconnor@suburbancollection.com

June 18, 2024

Dealership Rating
Employee Rating

Nick is a awesome salesmen he knew what I wanted and worked very hard to get what I wanted I never met a more honest person he really knows his stuff if your looking for a car or truck Nick is the man t More

by kenny.brengman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Navarro

Jun 18, 2024

Suburban Ford of Sterling Heights responded

Hi Kenny, we're delighted to hear that Nick provided such excellent service at Suburban Ford of Sterling Heights. Thanks for the fantastic review!

March 27, 2024

Dealership Rating

Very personable and helpful with financing information, and he wasn't pushy when it came to extended warranties and such. More

by woodwrightcarpentry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Stefut

Mar 28, 2024

Suburban Ford of Sterling Heights responded

We're glad to hear you found our team at Suburban Ford of Sterling Heights helpful and personable. We always aim for a pressure-free experience, especially when it comes to financing! Thanks for the positive feedback.

November 14, 2023

Dealership Rating
Employee Rating

Best in sales top customer service I will tell everyone I know to go to him More

by Thomasderry75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aws Saffo

Nov 16, 2023

Suburban Ford of Sterling Heights responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 16, 2023

Dealership Rating
Employee Rating

Suburban Ford of Sterling Heights has always been #1 for me and my family for sales, service and body shop. I’ve been going there and only there since 1997 when I first started working for Ford. Suburban Fo More

by ricklaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2023

Suburban Ford of Sterling Heights responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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