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Zach Rhine
Refer Me
Zach Rhine
Service Advisor
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
224 Reviews
224 Reviews
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224 Reviews of Zach Rhine
Verified Customer
March 12, 2025
Great service, great experience buying a new truck, definitely buy our next vehicle from James Wood . definitely buy our next vehicle from James Wood . More
by LEE48
Other Employees Tagged: Starla Johnson, Bryan Stanley, Mark Sanders, Jennifer Westerlund
March 08, 2025
Have an issue with a 4-day-old GMC 3500 truck we purchased here. Truck grosses a significant amount of money per day, so when its down, we lose money, this was relayed to service. Brand new trucks h purchased here. Truck grosses a significant amount of money per day, so when its down, we lose money, this was relayed to service. Brand new trucks has to go into the shop for a DPF/REgen issue for 2 days and finally after not hearing anything I call and am told they haven't actually touched it other than drive it; they are just waiting to hear from GM what to do. So I lost about 3-4k in revenue due to a brand new truck being down for what could have been a phone call. Plus, don't count on any form of a loaner, cause from what I can tell, they don't exist. Been 2 weeks, and I guess GM still hasn't told them anything cause I still haven't received a phone call. Not too happy after just spending 120k dollars on 2 vehicles here. More
by SIMPSONFIREFLEETSOLUTIONS
March 08, 2025
I buy all my cars here and maintain them as well. Plus my family too Plus my family too More
by dawglb76
Other Employees Tagged: Nick Huff, David Stokes
February 28, 2025
I absolutely love using James wood motors and would highly recommend yall to everyone, but this…this is getting very old to have to deal with every time I get an oil change. I do not want to get bombar highly recommend yall to everyone, but this…this is getting very old to have to deal with every time I get an oil change. I do not want to get bombarded with emails and texts about surveys every time I use yall. Again, I have no plans going anywhere else, and will recommend anyone who asks, but the constant surveys could really start to change my mind. More
by edwardpecina80
Other Employees Tagged: Tyler Mayfield, Asa Johnson Jr, Chad Huddleston, Shawn Hooe, Sam Lara
February 26, 2025
They are courteous and professional. I never have to worry about upselling or high pressure. I never have to worry about upselling or high pressure. More
by ELSOMDON
Other Employees Tagged: Paul Johnson, Krystal Gipson, Dason Howard
February 23, 2025
Service Department does ok with the bad quality on the GM vehicles. Overall quality of GM vehicles is very poor and won't be buying GM again. vehicles. Overall quality of GM vehicles is very poor and won't be buying GM again. More
by PJW148
Other Employees Tagged: Krystal Gipson
February 22, 2025
Zach in service has always made it a pleasure to do business with James wood service I would highly recommend him and the whole team to anyone business with James wood service I would highly recommend him and the whole team to anyone More
by Keith Bryan
Other Employees Tagged: Bryan Stanley, Krystal Gipson
February 20, 2025
Always friendly, fast & honest! No one beats their service. My goto place for all times! No one beats their service. My goto place for all times! More
by AMIRALWANI
Other Employees Tagged: Carey Williams, Brandt Wicker, Rusty Ford, Jeffrey Bockemehl, Tyler Mayfield, Asa Johnson Jr, Nick Huff, Shawn Hooe, Krystal Gipson
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