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Zach Rhine
Zach Rhine at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Zach Rhine

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.7
211 Reviews
4.7

211 Reviews

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211 Reviews of Zach Rhine

January 24, 2025

Dealership Rating
Employee Rating

Steve always courteous helpful and informative with all of our purchases throughout last several years More

by bbbuzz72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Frazier, Shawn Hooe, Bryan Stanley, Mark Sanders, Jennifer Westerlund

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Jan 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm grateful for your continued trust in James Wood Chevrolet Buick GMC Decatur. It’s wonderful to hear that you found our service courteous and informative over the years. I look forward to assisting you with your future purchases! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 16, 2025

Dealership Rating
Employee Rating

The service department was excellent to work with. Always try to use them whenever possible. More

by ROBTJEBAVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great review! I'm thrilled to hear that you found our service department at James Wood Chevrolet Buick GMC Decatur excellent to work with. Your loyalty means a lot to me, and I look forward to assisting you again whenever you need us! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 14, 2025

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Employee Rating

Zack was very professional got me in and out in a heartbeat. I was very pleased. More

by WINDWALKERNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience! We're thrilled to hear that Zack provided you with such professional service and that you were pleased with your visit to James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 12, 2025

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Employee Rating

Great service each and every visit. We buy and service our vehicles from James Wood for this reason. More

by ROBERTSONRANDY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Rusty Ford, Karen Pattison, Chad Huddleston, Starla Johnson, Krystal Gipson, Dason Howard

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Jan 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur for both purchasing and servicing your vehicles. It's our goal to provide great service every time, and I'm glad to know we've met your expectations. I look forward to seeing you again on your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 12, 2025

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Employee Rating

Excellent and timely service. Krystal was a pleasure to work with. I don't like the credit card fee James Wood applies. More

by JACKET88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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Jan 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I'm thrilled to hear that you enjoyed our excellent and timely service, and it was our pleasure to have Krystal assist you. Your feedback regarding the credit card fee is appreciated, and I will take it into consideration. I hope to see you again at James Wood Chevrolet Buick GMC Decatur! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 08, 2025

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Employee Rating

Always quick in and quick out on service. Zach is straightforward and explained everything well! More

by shanel_vanhoose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a quick and efficient service experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Zach provided clear explanations and made your visit smooth. I look forward to seeing you again! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 08, 2025

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Employee Rating

Very helpful and fast service even with the construction going on in the service department. More

by COUNTS_JIMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you experienced helpful and fast service at James Wood Chevrolet Buick GMC Decatur, even amidst the construction. Your feedback means a lot to me, and I look forward to serving you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 07, 2025

Dealership Rating
Employee Rating

Always quick in and quick out on service. Zach is straightforward and doesnt xx around with issues. More

by slauderdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear that you had a quick and efficient service experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Zach provided you with straightforward assistance. I appreciate your support and look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 03, 2025

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Employee Rating

I have always had and continue to have the absolute best experience with James Wood in Decatur! They are the best in the automotive buying, and service that I had the please to do business with! Always will More

by KATHLEEN.D.BISHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate your continued support and I am thrilled to hear that you’ve had the best experience with us at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to going above and beyond for our customers, and it’s great to know that you and your friends feel that way too. I look forward to serving you and your family again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 01, 2025

Dealership Rating
Employee Rating

A employee had stolen a high visibility work jacket from my car. I want it back More

by HUGO_FRAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley, Krystal Gipson, David Stokes, Mark Sanders, Sam Lara, Jennifer Westerlund, Matt Smith

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Jan 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We acknowledge your review and are currently looking into the events you’ve detailed.

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