Zach Rhine
Zach Rhine at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Zach Rhine

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.7
203 Reviews
4.7

203 Reviews

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203 Reviews of Zach Rhine

January 03, 2025

Dealership Rating
Employee Rating

I have always had and continue to have the absolute best experience with James Wood in Decatur! They are the best in the automotive buying, and service that I had the please to do business with! Always will More

by KATHLEEN.D.BISHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 01, 2025

Dealership Rating
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A employee had stolen a high visibility work jacket from my car. I want it back More

by HUGO_FRAGA
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

December 29, 2024

Dealership Rating
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Service was unexpected but taken care of in timely manner. Will definitely return when necessary. More

by keeneyjpr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

Dec 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I'm glad to hear that your service was handled promptly at James Wood Chevrolet Buick GMC Decatur. I appreciate your trust in us, and I look forward to welcoming you back whenever you need assistance. Safe travels! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 28, 2024

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Employee Rating

Always excellent service ! Highly recommend! My go to for my cars service needs. Nice waiting area too ! More

by nylixel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

Dec 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you consistently have excellent experiences with us at James Wood Chevrolet Buick GMC Decatur. I'm glad you enjoy our waiting area as well. I appreciate your recommendation and look forward to serving your car needs again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 27, 2024

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The service at James Wood Motors is always easy to work with! I'd recommend them for all service work! More

by JEFFREYMAWBY
Service Price Transparency
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Recommend Dealer
Yes
Dec 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Jeffrey! I truly appreciate your recommendation and I am thrilled to hear that you find it easy to work with us at James Wood Chevrolet Buick GMC Decatur. I look forward to serving you again for all your service needs! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 27, 2024

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Employee Rating

James Wood Decatur is an outstanding dealership both in sales and service. Their service department had done inspections and work on other previously vehicles purchased at other dealerships and were so th More

by o4nutmeg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about James Wood Chevrolet Buick GMC Decatur and I am thrilled to hear about your positive experiences with both our sales and service departments. It's fantastic to know that our team has been thorough and personable in caring for your vehicles. I look forward to serving you again in the future and thank you for choosing us for your last two vehicle purchases! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 25, 2024

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Employee Rating

Very happy with all the sales and service team at James wood Decatur. They do a great job! More

by tylooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that you are very happy with our sales and service teams at James Wood Chevrolet Buick GMC Decatur. We appreciate your support and look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 25, 2024

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Employee Rating

Very good rapport. Very personable. I took vehicle in for repair of an engine service light warning issue. Problem repaired in reasonable time. Great service. More

by GWESTFIELD
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We truly appreciate your kind words about the rapport and service you experienced at James Wood Chevrolet Buick GMC Decatur. It's wonderful to hear that we could address your engine service light issue in a timely manner. We look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 17, 2024

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Employee Rating

I keep coming back. The service is great and done right on time every time. More

by SALLY297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

Dec 18, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear that you keep returning to James Wood Chevrolet Buick GMC Decatur for our timely and quality service. Your satisfaction means a lot to me, and I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 13, 2024

Dealership Rating
Employee Rating

James Wood dealership is the highest rated in my book. That are all so friendly and always ready to help me with any questions I may have. Rocco, is the best salesman. I have been with him for years. Tha More

by sue_dwtaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams

Dec 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that James Wood Chevrolet Buick GMC Decatur has earned the highest rating in your book. It's great to know that Rocco has provided you with excellent service over the years. I truly appreciate your kind words and your continued support. Wishing you a Merry Christmas as well! I look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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