Zach Rhine
Zach Rhine at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Refer Me

Zach Rhine

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.8
116 Reviews
4.8

116 Reviews

Write a Review

116 Reviews of Zach Rhine

June 21, 2024

Dealership Rating
Employee Rating

Been using Zach service advisor for years and he has always been fair and honest with me and the work is always done right . I'm a customer for life More

by odiswaynebickers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for sharing your positive experience with Zach. I appreciate your loyalty and trust in our team. I look forward to serving you again in the future. Safe travels! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 20, 2024

Dealership Rating
Employee Rating

James Wood for me is just the right place to buy a vehicle. From the sales staff (I highly recommend Bob Miller) to the service department they are the best dealership I have ever dealt with. Keep up More

by ranch107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Miller, Sam Lara , Michael Rhine is outstanding

Jun 21, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur, and for recommending Bob. We appreciate your kind words about our sales staff and service department. We're thrilled to have provided you with a top-notch experience, and we look forward to continuing to exceed your expectations in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 19, 2024

Dealership Rating
Employee Rating

Andrew did a great job! He made the car buying experience very easy. I recommend working with him if you are looking to make a purchase at James Wood. Thanks again! More

by Zach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Baier

Jun 21, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive review, Zach! We appreciate your recommendation and are glad to hear that Andrew provided you with an easy car-buying experience at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 18, 2024

Dealership Rating
Employee Rating

It takes way too long to just get an oil change. My service agent texted phone number if I needed anything. When I got no response I found out he had gone to lunch. By the the time I was able to spe More

by nanabren3568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. I will share your feedback with our team and we will address this matter internally. If there is anything else you would like to discuss, please feel free to contact me directly. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 17, 2024

Dealership Rating
Employee Rating

Good service. Only complaint was lack of communication by Zach my service adviser. Other than that everything else was taken care of accordingly. More

by jacob.stephens0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback with us, Jacob. We understand your concerns regarding the communication and appreciate your acknowledgment of the service provided. Please reach out to us directly to address any further issues. We value your business at James Wood Motors. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 13, 2024

Dealership Rating
Employee Rating

The best dealership to go to for a new car or for service on you car! More

by NICKIE.SHERWOOD67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your automotive needs! I appreciate your positive feedback and I am thrilled to hear that you had a great experience with us. I look forward to assisting you with your next vehicle purchase or service visit. Feel free to share your experience with others! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 11, 2024

Dealership Rating
Employee Rating

Outstanding customer service & sales people work really hard to find what you are looking for. More

by MNMFRAZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your positive experience with us! I'm thrilled to hear that you received outstanding customer service and that our sales team went above and beyond to help you find exactly what you were looking for. I appreciate your feedback and look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 09, 2024

Dealership Rating
Employee Rating

Very helpful and friendly. Able to answer any questions. Very detail oriented and a nice waiting area More

by robertnpebble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

Jun 11, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for recognizing our team's helpful and friendly service! We take pride in providing a detailed and comfortable experience for our customers at James Wood Chevrolet Buick GMC Decatur. We appreciate your positive feedback and look forward to assisting you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 07, 2024

Dealership Rating
Employee Rating

Timely,quality service. Always friendly and courteous service personnel are knowledgeable relative to your vehicle . More

by teeweeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words! We are delighted to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing timely, quality service while maintaining a friendly and knowledgeable approach. We appreciate your feedback and look forward to assisting you in the future. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 05, 2024

Dealership Rating
Employee Rating

Always friendly, always professional and willing to assist anyway possible to make each experience the best More

by soundsofgeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words. At James Wood Chevrolet Buick GMC Decatur, I strive to provide a friendly and professional experience for our customers. I'm glad to hear that we can assist you. Don't hesitate to reach out if you need anything else in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

1
...