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Zach Rhine
Zach Rhine at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Zach Rhine

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.7
234 Reviews
4.7

234 Reviews

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234 Reviews of Zach Rhine

June 06, 2025

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Employee Rating

They met and beat my expectations what a first class organization would recommend to my family and friends. More

by morganbobby039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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Jun 06, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Bobby! I'm glad that we exceeded your expectations at James Wood Chevrolet Buick GMC Decatur. Your recommendation to family and friends means a lot to us. We look forward to assisting you again in the future. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 05, 2025

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Employee Rating

I love it but I wish more had been done about my brand new purchase More

by LINDSEY.HILLARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! We're thrilled to hear that you love your new purchase. At James Wood Chevrolet Buick GMC Decatur, we strive to ensure our customers have the best experience possible. If there’s anything specific you feel could be improved, please don’t hesitate to reach out to us directly. We appreciate your support and look forward to serving you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 30, 2025

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I recommend James Wood Motors for purchasing a new vehicle and their service dept. They always take care of my car needs! I wouldn’t shop anywhere else! I have been a satisfied customer for many ye More

by JACQUIDUFFLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

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May 30, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Jacqui! I truly appreciate your recommendation of James Wood Chevrolet Buick GMC Decatur for both purchasing a new vehicle and our service department. It’s fantastic to hear that you've been a satisfied customer for many years and that our team consistently provides excellent service. We look forward to continuing to meet your car needs and seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 14, 2025

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Employee Rating

Shawn did an outstanding job, again. Very efficient and on top of his game. Thank you. More

by rustate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley, Krystal Gipson, David Stokes, Dason Howard

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May 15, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Shawn provided you with outstanding service at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 12, 2025

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Employee Rating

5th purchase at James Wood. James Wood and Karen are awesome! They make the car buying experience so easy. More

by dunkff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison

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May 13, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had another great experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that Karen made the car buying process easy for you. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 28, 2025

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Employee Rating

I continue to take my 2024 Silverado back to the dealer to troubleshoot the "Service Driver Assist" and they unfortunately are not able to troubleshoot it. I think I have had it there 5 times. They tell More

by PJW148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 01, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I understand your frustration regarding the recurring Service Driver Assist issue with your 2024 Silverado. It's important to us that your vehicle runs smoothly, and we appreciate your patience as we work to resolve this matter. Please reach out to me directly at James Wood Chevrolet Buick GMC Decatur so we can discuss this further and learn more about what happened. We value your feedback and are committed to improving your experience. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 10, 2025

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Employee Rating

Fast and efficient service. Everyone was very courteous and helpful. Went over the service recommendations and when to service again based on my usage. More

by robsimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Mayfield

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Apr 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you received fast and efficient service at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in being courteous and helpful, and we’re glad you felt supported with your service recommendations. We appreciate your feedback and look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 08, 2025

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Employee Rating

Cathy was very pleasant to work with. When it's time for another vehicle I will be back to see Cathy! More

by MAWAKS58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cathy Spurgeon, Bryan Stanley

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Apr 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you! We greatly appreciate your positive feedback about your experience with us at James Wood Chevrolet Buick GMC Decatur. We're thrilled to hear that you enjoyed working with Cathy. We look forward to assisting you again when it's time for your next vehicle. Safe travels until then! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 07, 2025

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Employee Rating

It’s close to home & the employees are very friendly. I feel they take very good care of my car. More

by JBBROOKS1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you find James Wood Chevrolet Buick GMC Decatur close to home and that our team has provided you with friendly service. We take pride in caring for your vehicle. We look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 02, 2025

Dealership Rating
Employee Rating

I’m very pleased with the work done to fix the recall start to finish More

by copperheadrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience! We're thrilled to hear that you were pleased with the work done to fix the recall at James Wood Chevrolet Buick GMC Decatur. Your satisfaction is our priority. We look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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