They had awesome service and service rep, and great
environment for a pretty reasonable wait time.
environment for a pretty reasonable wait time.
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by Yoyo
Service Price Transparency
Aug 07, 2023 -
Toyota of Brookfield responded
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
I recently had my Sienna van in for its 55,000 mile
check. Zach Reed was my service rep and he was extremely helpful in explaining things and making suggestions. The following week I had a problem with
check. Zach Reed was my service rep and he was extremely helpful in explaining things and making suggestions. The following week I had a problem with my van and contacted Zach. He told me to bring it in right away. Once again, he was extremely helpful. I definitely rate him with 5 Star service!
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by suebangle
Service Price Transparency
Jul 28, 2023 -
Toyota of Brookfield responded
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Prompt service, courteous employees, a car wash & a ride
if I need it. Zach Reed even got my jacket for me because I was cold while waiting for my car.
if I need it. Zach Reed even got my jacket for me because I was cold while waiting for my car.
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by Carrie
Service Price Transparency
Jul 30, 2023 -
Toyota of Brookfield responded
Hi Carrie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Jul 30, 2023 -
Carrie responded
I’ve only owned 2 Toyotas. The first was a 1992 green SLE Camry & my current black 2006 Solara. I’ve had all needed service & maintenance done @ the 2 dealerships & have been mostly satisfied with the service & staff.
Zach Schubert was the best when I went for maintenance
service. He listened to my needs and go went out of his way to get everything done and answer all my questions and help me understand all the little
service. He listened to my needs and go went out of his way to get everything done and answer all my questions and help me understand all the little things in my car. The whole place is helpful and friendly. The nice large waiting room with drinks and snacks is the best. I have a Toyota dealership right near my house but choose to drive 100 miles because of the great service.
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by Sapphire
Service Price Transparency
Jul 06, 2023 -
Toyota of Brookfield responded
Thanks for sharing your recent service experience with us, Sapphire! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.
Thank you for the efficency of the place.
I like the snacks too. Your staff is very good at their job.
I like the snacks too. Your staff is very good at their job.
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by Jvnrcn38
Service Price Transparency
Jun 12, 2023 -
Toyota of Brookfield responded
Here at Toyota of Brookfield, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!
Jun 09, 2023 -
Jvnrcn38 responded
Thank you for your finest service ever.
Jun 09, 2023 -
Jvnrcn38 responded
Thank you for the best service ever. A nice clean waiting room with free snacks and drinks. Thank you,
Jun 12, 2023 -
Jvnrcn38 responded
Glad to be dealing with you.
Daniel Erickson was professional and courteous and
completely understood all my needs for my Tundra. He was an absolute pleasure to work with! Truck was done much earlier than anticipated ! Highly rec
completely understood all my needs for my Tundra. He was an absolute pleasure to work with! Truck was done much earlier than anticipated ! Highly recommend!!!
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by babendroth
Service Price Transparency
May 17, 2023 -
Toyota of Brookfield responded
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!
I’ve been bringing my car in for the past couple of
months about a lot of different issues. This last time that I brought my car in I was having a lot of technical issues and my headlights were flicker
months about a lot of different issues. This last time that I brought my car in I was having a lot of technical issues and my headlights were flickering for some odd reason. Zach Reed has been an amazing person to work with. He has been very patient with me in trying to help me figure out my car issues. He’s been doing an amazing job at communicating with me about what’s been happening with the car as well as trying to help me find a solution for what I can do next. So thank you very much for all your help, Zach.
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by wizards_rebel.0i
Service Price Transparency
May 15, 2023 -
Toyota of Brookfield responded
Hello, we're glad to hear that everything was completed to your satisfaction, please let us know if there is ever anything else we can assist you with.
Great service.
Service agent vary helpful and pleasant. Very good quality service. I would recommend this dealership.
Service agent vary helpful and pleasant. Very good quality service. I would recommend this dealership.
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by kurt2505
Service Price Transparency
May 11, 2023 -
Toyota of Brookfield responded
Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
They were very thorough with checking things threw.
Very clean & friendly company. Comfortable waiting area for customers.
Very clean & friendly company. Comfortable waiting area for customers.
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by chuck.mcaleavey
Service Price Transparency
May 08, 2023 -
Toyota of Brookfield responded
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
This is a new building, long time dealership formerly
Jack Safro Toyota. The service is always fast, oil changes usually an hour. They always check over my vehicle and advise me of services and/or parts
Jack Safro Toyota. The service is always fast, oil changes usually an hour. They always check over my vehicle and advise me of services and/or parts needed. Most I can do myself but have had service done here many times for items too difficult or technical for me to handle. ZACH REED, my service advisor showed me a list of previous inspections and advised me that they could do needed work. This time, I had most of them changed already. Always treated with respect, like I am the most important customer. I could easily do my own oil changes as well but they keep a record of all work done I feel that may increase the value of my vehicle when a new buyer sees its been well cared for. Zach was busy that morning but still found time yo work for me a n d talk with me. Almost like we were friends but I think it was my first time with Zach. I don't determin which advisor I get but I'd choose him everytime.
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by DWard10
Service Price Transparency
May 04, 2023 -
Toyota of Brookfield responded
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Toyota of Brookfield!