Zach Reed
Zach Reed at Toyota of Brookfield

Zach Reed

ASM

Toyota of Brookfield

20655 W Capitol Dr
Brookfield, WI 53045

4.9
55 Reviews
4.9

55 Reviews

Write a Review

55 Reviews of Zach Reed

February 12, 2025

Dealership Rating
Employee Rating

Zac Reed recently took care of my Camry service at BrookfieldToyota. Kudos Zac. I was very satisfied with your assistance. You answered all my questions and I got out in a timely manner More

by Sedan
Service Price Transparency
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Recommend Dealer
Yes
Feb 18, 2025

Toyota of Brookfield responded

Sedan, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 24, 2025

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Always quality work at this dealer. Assistant service manager Zach was excellent knowledgeable and helpful. New building with comfortable show rooms and waiting area, including snacks. More

by MikeD
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Recommend Dealer
Yes

Other Employees Tagged: Zach Schuett

Jan 31, 2025

Toyota of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

January 14, 2025

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Zach and the folks at Toyota of Brookfield have always provided excellent service. Great communication, professional, and reliable. Very satisfied. More

by Dale
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Recommend Dealer
Yes
Jan 16, 2025

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

January 08, 2025

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I have my Highlander serviced here. Always nice people and they do a quality job. Coley Kuntz was our service manager and she was fantastic. More

by pelzer.bill
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Coley Kuntz

Jan 10, 2025

Toyota of Brookfield responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

January 04, 2025

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Zach did a great job. Work was on time and as promised. Will return for future work More

by ChrisM
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Recommend Dealer
Yes
Jan 06, 2025

Toyota of Brookfield responded

Hello, we're glad to hear you found Zach to be so informative and helpful. We look forward to your next visit! Take care!

November 19, 2024

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Service on my vehicles is always top notch. The people are very friendly as well. More

by mikek
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Recommend Dealer
Yes
Nov 22, 2024

Toyota of Brookfield responded

Hi, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Brookfield!

November 05, 2024

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Employee Rating

Great service and expediting waiting room was very accomodating and stocked but very crowded the checkout lady also did not know how to interpret the bill😕 More

by barb.rozek
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Layla Kemp

Nov 07, 2024

Toyota of Brookfield responded

Hi, we appreciate you for bringing this to our attention. Your feedback is invaluable to us. Rest assured, we take your concerns seriously, and a management team member will contact you shortly to address the issues you've raised. Thank you for your patience and for allowing us to make things right.

October 12, 2024

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Employee Rating

A huge thank you to Zach Reed! He was extremely helpful and attentive. He helped me understand the concerns I'm having with my radio, and kept me informed on my 20k maintenance ch More

by Kelly
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Recommend Dealer
Yes
Oct 18, 2024

Toyota of Brookfield responded

Hi Kelly, we're glad to hear you found our staff to be so informative and helpful. If you have any further questions, please give us a call. We're always happy to help!

October 08, 2024

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Always had good service at this dealer. Zack was very helpful in servicing my Tacoma. Also bringing in Lexus for service there as well. More

by Ljhensen
Service Price Transparency
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Recommend Dealer
Yes

October 01, 2024

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Service Dept is a joke. Overbooked and understaffed! I made an appointment for an oil change / tire rotation and when I dropped my car off, Zach said it would take 60 - 90 m More

by Jsf
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Oct 05, 2024

Toyota of Brookfield responded

Hi, we apologize for your disappointment and appreciate you bringing this to our attention. Your feedback is invaluable to us. Rest assured, we take your concerns seriously, and a management team member will contact you shortly to address the issues you've raised. Thank you for your patience and for allowing us to make things right.

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