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Zach Niemesch
Zach Niemesch at Spitzer Buick GMC Parma
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Zach Niemesch

Service Manager

Spitzer Buick GMC Parma

6603 Brookpark Rd
Parma, OH 44129

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4.4
31 Reviews

Dealership Experience

10 mos

Industry Experience

12 yrs, 5 mos

4.4

31 Reviews

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31 Reviews of Zach Niemesch

December 21, 2024

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Employee Rating

I was in and out in no time at all. The staff was friendly and the lounge was awesome. More

by ALGILBERT5395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Travis Freeman, Tayler Wenmoth

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Dec 23, 2024

Spitzer Buick GMC Parma responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service. Safe travels and Happy holiday's!

December 21, 2024

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Employee Rating

Hello, The works were very polite, but the service was an extra long wait. Thank you More

by RITZA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Travis Freeman, Tayler Wenmoth

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Dec 23, 2024

Spitzer Buick GMC Parma responded

On behalf of everyone here at- Spitzer Buick GMC , thank you for your review. We do apologize if the service duration was a problem for you, we try to serve each and one of our great customers "just like you" as fast as possible. We will definitely take a note of your concerns to better the situation next time, thank you for your time and patience. Safe travels and Happy holidays'!

December 19, 2024

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Travis always takes good care of my vehicles. I really appreciate the experience they provide! More

by NATHAN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Travis Freeman, Tayler Wenmoth

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Dec 19, 2024

Spitzer Buick GMC Parma responded

Nathan, Thank you for your time and feedback. We are always pleased to hear from our loyal customers! We look forward to seeing you again for another great service experience! In the meantime, please let us know if there is anything we can do for you. Safe travels and Happy holiday's!

December 15, 2024

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Employee Rating

Employees are great. The work is done. Everyone is very friendly.They're very informative More

by nmb814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Travis Freeman, Brett Leek, Adam Black, Jamie Blazer, Tayler Wenmoth

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Dec 16, 2024

Spitzer Buick GMC Parma responded

Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again! Safe travels and Happy Holiday's!

December 05, 2024

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Employee Rating

I am very pleased with Spitzer Buick GMC of Parma. They completed my work in a timely manner, and they were very efficient. They diagnosed the problem and I feel very confident knowing that my problem More

by sthom96102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Travis Freeman, Brett Leek, Adam Black, Jamie Blazer, Tayler Wenmoth

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Dec 06, 2024

Spitzer Buick GMC Parma responded

Thank you for sharing this kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. Spitzer Buick GMC strives to offer our customers exceptional service both before and after the sale. Please let us know if you have any other issues. We would be happy to help!

November 30, 2024

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Employee Rating

It's my first visit so far good they are very professional and they know what their doing so far Thank you. More

by Luis Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Travis Freeman

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Dec 03, 2024

Spitzer Buick GMC Parma responded

Luis, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

November 19, 2024

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Employee Rating

It took 7 weeks to fix my truck. Waiting for diagnosis, waiting for parts, and the final 2 weeks were for the actual work. Service writer Dominick was unprofessional and had an attit More

by robzracecar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dominic Difino

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November 10, 2024

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Employee Rating

Red carpet treatment from the very beginning! Ro in sales made this the easiest car buying experience I have ever had! I highly recommend Spitzer in Parma! I will definitely be using them again!! More

by mommyw8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Travis Freeman, Adam Black, Rolanda Sargent, Tayler Wenmoth , Tim Kubow

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Nov 14, 2024

Spitzer Buick GMC Parma responded

Thank you for your positive review and recommendation! We are delighted that our team provided you with a seamless, 5-star experience. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!

November 10, 2024

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Employee Rating

It was ok the visit was. Good thanks for the service price was a little high for one thing but ok More

by ransbyheidi93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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November 10, 2024

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Employee Rating

Great customer service. Very friendly staff. Very accommodating. Will definitely return for future vehicle service. More

by MIKESPROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us! We are delighted that our team was both kind and helpful and we look forward to continue serving you and your automotive needs with our best care in your visits to come. Safe travels!

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