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Zach Niemesch
Zach Niemesch at Spitzer Buick GMC Parma
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Zach Niemesch

Service Manager

Spitzer Buick GMC Parma

6603 Brookpark Rd
Parma, OH 44129

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4.4
37 Reviews

Dealership Experience

11 mos

Industry Experience

12 yrs, 6 mos

4.4

37 Reviews

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37 Reviews of Zach Niemesch

January 23, 2025

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Employee Rating

It is hard to make an initial appointment. After that things were good. The area was clean and everyone was very professional and friendly. I was disappointed sort of that the issue I reporte More

by harlesciar
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Travis Freeman, Tayler Wenmoth , Katelyn

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January 21, 2025

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Employee Rating

It's very nice and clean everybody was nice and helpful. The restroom were clean. More

by gregbrooks1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Travis Freeman, Tayler Wenmoth

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Jan 22, 2025

Spitzer Buick GMC Parma responded

Greg, Thank you for your wonderful review. We are all delighted to hear that your needs were well taken care of and our team was able to provide you with top-notch customer service. If there is anything we can do to change the 3 star into a 5 star please let us know, we would be glad to do so. Safe travels!

January 20, 2025

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Employee Rating

Service department was rude and unhelpful. My SUV was returned in worst condition then when it entered. Staff were unprofessional and observed fighting with one another to speak with me and More

by CN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dominic Difino, Travis Freeman, Tayler Wenmoth

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Jan 22, 2025

Spitzer Buick GMC Parma responded

Thank you for taking the time to write this review, although it wasn't a good experience we still want to know how your service went. It's disheartening to hear about the connectivity issues and the lack of solutions from our team. I understand how important reliability is, especially after such a significant investment. Your feedback is invaluable, and I encourage you to reach out to us directly at our dealership for further assistance as we want to make this right for you. Thank you for your patience as we work to resolve this matter, Safe travels!

January 04, 2025

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Employee Rating

Excellent service! Oil change was completed In a timely manner. I would recommend to family and friends. More

by Cklotzbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Travis Freeman, Tayler Wenmoth

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Jan 06, 2025

Spitzer Buick GMC Parma responded

Thank you for your very kind review and willingness to recommend us. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Safe travels!

December 30, 2024

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Employee Rating

Great service! Everyone is very nice and I appreciate all the friendly people working there. More

by Bencivengo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Travis Freeman, Tayler Wenmoth

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Jan 06, 2025

Spitzer Buick GMC Parma responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive, especially the entire team at- Spitzer Buick GMC will be thrilled to hear that you were completely satisfied, thank you! We look forward to seeing you again when it is time for your next service. Safe travels!

December 27, 2024

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Employee Rating

The staff at Spitzer was professional courteous completed the work in a timely manner overall, it was a very good experience More

by John.jermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Travis Freeman, Tayler Wenmoth

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Dec 30, 2024

Spitzer Buick GMC Parma responded

John, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers about your amazing experience! Safe travels and Happy holiday's!

December 21, 2024

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Employee Rating

I was in and out in no time at all. The staff was friendly and the lounge was awesome. More

by ALGILBERT5395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Travis Freeman, Tayler Wenmoth

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Dec 23, 2024

Spitzer Buick GMC Parma responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service. Safe travels and Happy holiday's!

December 21, 2024

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Employee Rating

Hello, The works were very polite, but the service was an extra long wait. Thank you More

by RITZA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Travis Freeman, Tayler Wenmoth

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Dec 23, 2024

Spitzer Buick GMC Parma responded

On behalf of everyone here at- Spitzer Buick GMC , thank you for your review. We do apologize if the service duration was a problem for you, we try to serve each and one of our great customers "just like you" as fast as possible. We will definitely take a note of your concerns to better the situation next time, thank you for your time and patience. Safe travels and Happy holidays'!

December 19, 2024

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Employee Rating

Travis always takes good care of my vehicles. I really appreciate the experience they provide! More

by NATHAN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Travis Freeman, Tayler Wenmoth

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Dec 19, 2024

Spitzer Buick GMC Parma responded

Nathan, Thank you for your time and feedback. We are always pleased to hear from our loyal customers! We look forward to seeing you again for another great service experience! In the meantime, please let us know if there is anything we can do for you. Safe travels and Happy holiday's!

December 15, 2024

Dealership Rating
Employee Rating

Employees are great. The work is done. Everyone is very friendly.They're very informative More

by nmb814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Travis Freeman, Brett Leek, Adam Black, Jamie Blazer, Tayler Wenmoth

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Dec 16, 2024

Spitzer Buick GMC Parma responded

Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again! Safe travels and Happy Holiday's!

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