Zach Niemesch

It took 7 weeks to fix my truck. Waiting for diagnosis, waiting for parts, and the final 2 weeks were for the actual work. Service writer Dominick was unprofessional and had an attit Waiting for diagnosis, waiting for parts, and the final 2 weeks were for the actual work. Service writer Dominick was unprofessional and had an attitude throughout the entire process which caused me to have one also. Terrible service and treatment. More

by robzracecar Verified Customer Verified Customer

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Great customer service. Very friendly staff. Very accommodating. Will definitely return for future vehicle service. Very friendly staff. Very accommodating. Will definitely return for future vehicle service. More

by MIKESPROCK Verified Customer Verified Customer

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It was ok the visit was. Good thanks for the service price was a little high for one thing but ok Good thanks for the service price was a little high for one thing but ok More

by ransbyheidi93 Verified Customer Verified Customer

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Red carpet treatment from the very beginning! Ro in sales made this the easiest car buying experience I have ever had! I highly recommend Spitzer in Parma! I will definitely be using them again!! Ro in sales made this the easiest car buying experience I have ever had! I highly recommend Spitzer in Parma! I will definitely be using them again!! More

by mommyw8 Verified Customer Verified Customer

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Staff is always friendly and helpful, have not had a bad experience yet and hope they keep up doing good work. experience yet and hope they keep up doing good work. More

by jmatheny1 Verified Customer Verified Customer

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My Oil change was a disaster and ruined my driveway from negligence with service department negligence with service department More

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The sales manger and service manger went overtop to provide great service always a good experience provide great service always a good experience More

by MPC0 Verified Customer Verified Customer

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Took my vehicle there to deactivate the anti theft alarm, it became to be a big problem. They said my engine was bad, that I needed a new. They said I needed a new battery and ignition switch, they replaced it became to be a big problem. They said my engine was bad, that I needed a new. They said I needed a new battery and ignition switch, they replaced my ignition switch but that was it, they had my vehicle for almost 2 months, at first they said 148 for diagnostic fee, from that fee it jumped up too 748.00 plus they wanted to charge 400 for a battery and 200 for ignition switch plus over 16,000 for engine, it was a waste of time, long story short, I towed my vehicle out of there and my engine was not bad, all. All we needed was a new starter, now my vehicle drives, dont go to them, they dont help you at all but will charge you a arm and a leg. More

by JOER.4871 Verified Customer Verified Customer

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People were friendly and explained what was wrong. And what I needed to do to prevent more damage to the brake pads. Very informative. And what I needed to do to prevent more damage to the brake pads. Very informative. More

by Donnaciborowski Verified Customer Verified Customer

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Awesome people Awesome service they were on time washed my vehicle everything went very smooth. They truly are professionals. my vehicle everything went very smooth. They truly are professionals. More

by brettleek1977 Verified Customer Verified Customer

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