Zach Monks

Process was simple and painless. The least amount of time I have spent in the dealership purchasing a vehicle in decades! The least amount of time I have spent in the dealership purchasing a vehicle in decades! More

by BO_DIDLEY Verified Customer Verified Customer

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I'd recommend Zach Monks, excellent salesperson. Prompt and responsive. That said, dealing with the rest of this dealership is SLOW and FRUSTRATING. Especially finance - even though I paid cash, whi Prompt and responsive. That said, dealing with the rest of this dealership is SLOW and FRUSTRATING. Especially finance - even though I paid cash, which makes no sense. Totally unresponsive. Still haven't received a countersigned bill of sale that is legible. There were also some defects on the vehicle I would have caught in person but bought remotely... I think you need to get a better F&I dept and you'd have something More

by BDD Verified Customer Verified Customer

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I noticed that all the employees treated all the customers with kindness and respect. And smile. I definitely felt welcomed. customers with kindness and respect. And smile. I definitely felt welcomed. More

by Micheal Verified Customer Verified Customer

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Exceptional Experience at Jackie Cooper Nissan I recently purchased a vehicle from Jackie Cooper Nissan, and I cannot speak highly enough about the outstanding service I received from start to finis recently purchased a vehicle from Jackie Cooper Nissan, and I cannot speak highly enough about the outstanding service I received from start to finish. From the moment I walked in, the team made me feel comfortable and well taken care of. Zach Monks, my salesman, was incredibly engaging, kind, and attentive. He took the time to listen to my needs and preferences, never once being pushy or overly sales-driven. Zach’s approach made the experience feel personal and relaxed, and I truly appreciated how accommodating and helpful he was throughout the entire process. When I arrived at the dealership unannounced and without an appointment, Ethan Kinman went out of his way to make sure I was taken care of. Despite having a scheduled appointment coming up within the next 20 minutes, he still made time to greet me, get me settled, and ensure that someone would assist me right away. His thoughtfulness and professionalism set a great tone for the rest of my visit. I also want to commend Nihad Sansoul, the sales manager, for his friendly demeanor and support during the negotiation process. He was respectful, transparent, and genuinely interested in helping me find the best fit for my situation. Lastly, the finance associate (whose name I unfortunately didn’t catch) made the final steps easy and efficient. There was no pressure, and all the information was presented clearly, with ample opportunity to ask questions. In an industry that often feels transactional, Jackie Cooper Nissan stands out for its genuine care, listening, and professionalism. I highly recommend this dealership to anyone in the market for a new or used vehicle. Thank you again to Zach, Ethan, Nihad, and the entire team for such a positive and seamless experience. More

by S&T_Miller Verified Customer Verified Customer

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I had a great experience with the Jackie Cooper team. Zach Monks was friendly and informative. I never felt pressured. He made the whole process easy and fun. I would definitely buy from them again! Zach Monks was friendly and informative. I never felt pressured. He made the whole process easy and fun. I would definitely buy from them again! More

by vtotheal Verified Customer Verified Customer

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Fast and easy sales experience. Sales team was not too pushy. However promises were made to my wife and I that were not kept. Website pricing was not honored, also, payed extra fo Sales team was not too pushy. However promises were made to my wife and I that were not kept. Website pricing was not honored, also, payed extra for dealer installed equipment and pressured to buy extended warranty and maintenance plans. More

by johnekerr Verified Customer Verified Customer

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This was my 4th purchase of a Nissan from Jackie Cooper. Our salesman, Zac, was excellent. Can’t say enough about him. He was welcoming, very knowledgeable, patient, professional and answered all my questio Our salesman, Zac, was excellent. Can’t say enough about him. He was welcoming, very knowledgeable, patient, professional and answered all my questions. Great experience. More

by sheriandbill Verified Customer Verified Customer

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Zach Monks was so personable and informative. I wanted to buy a car from him! I wanted to buy a car from him! More

by vtotheal Verified Customer Verified Customer

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Zach did a great job. Kudos to him - friendly, informative, sensitive, tentative, the whole nine yards. The overall sales manager in the "pit" seemed a bit fake to me an Kudos to him - friendly, informative, sensitive, tentative, the whole nine yards. The overall sales manager in the "pit" seemed a bit fake to me and my wife - shaking hands and kissing babies. He needs polishing. I am an executive in my company, and I hope that I don't come across that fake. Another deciding factor to purchase our 4th Nissan was service advisor Eric Eldorado. He was a factor in our decision to stay with Nissan as servicing my vehicle and having a repour with my advisor is very important to me. One issue was the gas tank was between 3/4 and full but not a full tank. I expected a full tank and will look to Jackie Cooper Nissan to fill it up on my first oil change wherever it is at the time. QT was only 2 blocks away while I waited 90 minutes to sign paper work. More

by mmhaugland Verified Customer Verified Customer

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My husband and I had a wonderful experience , Highly recommend Zach to everyone. He was very patient. recommend Zach to everyone. He was very patient. More

by ambythoms Verified Customer Verified Customer

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