Zach Hebb

Prior to the purchase of my vehicle the sales team was very helpful; answering questions, making accommodations, etc. After my purchase however, my questions and requests for help went unanswered by my s very helpful; answering questions, making accommodations, etc. After my purchase however, my questions and requests for help went unanswered by my sales man various sales managers, the general manager and the finance team. Finally after 3 weeks someone reached out to me to answer my questions. It was very frustrating. More

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BUYER BEWARE! ! Zach is an amazing young man. Honest, well spoken, full of grace, caring and very knowledgeable of the vehicles that Heritage has in inventory for s ! Zach is an amazing young man. Honest, well spoken, full of grace, caring and very knowledgeable of the vehicles that Heritage has in inventory for sale. He sent me a self made video of the Tacoma that i was interested in, showing me the truck in full before I travelled to the dealership. He’s very professional and accommodating. I highly recommend him if you’re interested in a new or used vehicle purchase. If you have a chance to meet Zach, plan on taking home a new-to-you vehicle. After we test drove the truck and got the run down on it, we were introduced to David, one of the finance managers. He explained in full detail, how the lender for the loan was established and what I would be paying each month. He broke down every step as to how the total was figured. He then explained in great detail, to include examples, on Toyota’s extended bulletproof warranty plan. David was very personable and professional and made us feel like family. He’s extremely “tech savvy” with an outstanding knowledge of the computer based program that the dealership offers the buyer when purchasing a vehicle. All in all, our buying experience was outstanding!! I highly recommend the team at Heritage when you decide to move into a new vehicle!! I’ll go back when we need another one. Thanks to Zach and David for making our experience in buying our new Tacoma a great occasion!! More

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Zach was very helpful, was talking to him about a Highlander Hybrid for about a month and a half before placing a deposit on one. It was about a month wait after placing deposit, but other dealers we Highlander Hybrid for about a month and a half before placing a deposit on one. It was about a month wait after placing deposit, but other dealers were saying about 8-9 months for what i wanted. Zach and Wayne, were very helpful finding everything we needed and got it to us quick. Zach gave us updates on the vehicle every couple of days so we knew when it was arriving. When we got in, it was a quick and easy experience and was able to set up our phones and go over everything that was needed. Zach went above and beyond, where some people would not follow up as he did. Showed he cared and wanted to help us. Will definitely be referring Zach to other people who are in the market More

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Dom was able to help me out find the perfect vehicle for just the right price. He is very relatable and not a pushy salesman. Helped me get a little more than i was looking for my trade. Was a pretty quick just the right price. He is very relatable and not a pushy salesman. Helped me get a little more than i was looking for my trade. Was a pretty quick in and out process, all of the salesmen were friendly and helpful! Definitely would be going back for my next vehicle! More

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Zach was able to help me in reserving a New sienna xle. Only had to wait about 2 weeks, but he kept me updated on arrival of the vehicle. Although we had to rush when we came in, still had a great experien Only had to wait about 2 weeks, but he kept me updated on arrival of the vehicle. Although we had to rush when we came in, still had a great experience in and out. Thanks Zach! More

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Came in to look at a 22 passport, zach was very helpful as he let me drive it to my wife so she could confirm that it was the right color. Wasnt expecting to drive home with it, but ended up doing so! Than as he let me drive it to my wife so she could confirm that it was the right color. Wasnt expecting to drive home with it, but ended up doing so! Thanks Zach! More

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Zach was awesome explained everything and gave me his card for future reference in case I need anything. card for future reference in case I need anything. More

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Zach was great to work with. Knowledgeable of all Toyota products and I will purchase again from him! Knowledgeable of all Toyota products and I will purchase again from him! More

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My experience with Zach Hebb was super relaxed and he got me such a great rate for a brand new Hybrid. If you are thinking about getting a new car on carvana or carmax because you don’t like the stress of go me such a great rate for a brand new Hybrid. If you are thinking about getting a new car on carvana or carmax because you don’t like the stress of going to a dealership, think again because Zach was honestly more helpful at narrowing down our options (which are even overwhelming online themselves) and I am referring him to our family on future purchases. Dan Lugo was an all star finance manager that got me a rate that blew my mind, allowing me to afford a new car instead of a used one with the amount I save over the term. Oh, and if you aren’t thinking you need it, the warranties they offer are highly competitive, on par with aftermarket warranties that you have to wait for reimbursement of future repair and also the stellar customer service you’ll receive from them. 5 star rockstars More

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Great Toyota dealership. Staff was friendly, including our Salesman Zach. Granted we had to wait for the our new RAV4 to be delivered to the dealership, but that seems to be Staff was friendly, including our Salesman Zach. Granted we had to wait for the our new RAV4 to be delivered to the dealership, but that seems to be the way of the world now, but they did keep us updated on the delivery schedule. They were easy to deal with and negotiate the sale of our new RAV4 Hybrid XLE. Zach was great at providing information and answering our questions about the hybrid drive system, which we had quite a few since it is our first hybrid vehicle. Once the deal was negotiated and we were ready for the finance part, Derek took care of us and didn't use the typical pressure techniques to try to sell us add ons we didn't need. Instead, he customized an add on package that was exactly what we wanted. Once the deal was finalized, they had our new ride ready for us within a relatively short amount of time. We will definitely keep this dealership in mind when the time comes to get our next Toyota, and will definitely tell our friends and family to check them out if they are hunting for a new ride too. More

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