Zach Gresbach

They are professional and friendly and have taken good care of my car and keep me up-to-date on what should be done to keep my car running. care of my car and keep me up-to-date on what should be done to keep my car running. More

by lcsquirrel Verified Customer Verified Customer

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Consistently good service. Very thorough in explaining what needs to done, how long it will take, and finishes on time. Very pleased. Very thorough in explaining what needs to done, how long it will take, and finishes on time. Very pleased. More

by FENNEMMR Verified Customer Verified Customer

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Zach was personable and knowledgeable and explained everything we were doing and needed to be done in the future very well. And I think Russ Darrow's prices were good too. everything we were doing and needed to be done in the future very well. And I think Russ Darrow's prices were good too. More

by john@theschlick.com Verified Customer Verified Customer

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Great service. I was in and out quick and they took care of everything for me I was in and out quick and they took care of everything for me More

by SOPHFAV26 Verified Customer Verified Customer

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The service I receive is always top notch! Thank you for being great at what you do Thank you for being great at what you do More

by KJACK8208 Verified Customer Verified Customer

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I came in for an oil change but spent much more that was not asked or communicated. I probably would have said yes to the add ons, but was slammed with them. He said it was part of the B12, but the rest was not asked or communicated. I probably would have said yes to the add ons, but was slammed with them. He said it was part of the B12, but the rest was not mentioned until payment due. More

by CULVER27 Verified Customer Verified Customer

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My car looked like it was ransacked. I showed the associate how the mechanics left my car and it was a complete mess. It is very disrespectful the way it was left. I am NOT a fan of Hond I showed the associate how the mechanics left my car and it was a complete mess. It is very disrespectful the way it was left. I am NOT a fan of Honda. The service sucks. I’ve taken the vehicle to multiple Honda dealers and it’s always something. Never again will I purchase a Honda. More

by suzyp_20 Verified Customer Verified Customer

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Rachel and Li explained the service process very well. They even went out of their way to adjust the display screen that I was having difficulty with. Thanks to you both. They even went out of their way to adjust the display screen that I was having difficulty with. Thanks to you both. More

by BEWELL05 Verified Customer Verified Customer

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Darrow always gives great service. The employees at the desk are always very cordial. Thanks! The employees at the desk are always very cordial. Thanks! More

by MITTER4 Verified Customer Verified Customer

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Your Lyft process for getting customers home is flawed and inconsistent. The recall on the fuel pump was done incorrectly and it resulted in the car stalling in traffic. Called twice to get a tow and inconsistent. The recall on the fuel pump was done incorrectly and it resulted in the car stalling in traffic. Called twice to get a tow and twice both service representatives answered and failed to help. Me asking for a service manager got me sent to a voicemail while stuck in traffic. Finally received service and a tow and was told if it’s discovered to be the Honda dealership fault they will cover the tow. Great reassurance while I’m in traffic. Having left your dealership 30 minutes prior. Overall. The experience involving the Lyft issues all the way to a fuel pump installed incorrectly has left me with very little confidence in this dealership. More

by Rwiedmeyer Verified Customer Verified Customer

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