Zach Gresbach
Zach Gresbach at Russ Darrow Honda
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Zach Gresbach

Parts Manager

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
17 Reviews

Dealership Experience

5 yrs

Industry Experience

13 yrs, 3 mos

Languages Spoken

English English

4.9

17 Reviews

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17 Reviews of Zach Gresbach

March 30, 2025

Dealership Rating
Employee Rating

Very friendly, helpful and on time as promised. We highly recommend Russ Darrow Honda for servicing your vehicle More

by Falls2018
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski

Mar 30, 2025

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

March 22, 2025

Dealership Rating
Employee Rating

I love the customer service that Russ Darrow Honda provides. I think it’s a great idea to continue to send customers the videos of what was done and any recommendations. It gains trust and it also mak More

by ERICA.K.HOPKINS
Service Price Transparency
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Recommend Dealer
Yes
Mar 25, 2025

Russ Darrow Honda responded

Erica, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

March 14, 2025

Dealership Rating
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Thank you for your service it runs a lot better and thank you for letting me know about my oil cap❤️❤️❤️❤️ More

by Pamela Thomas
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alondra Sandoval, Jonathan Stein , Daryl Robinson

Mar 15, 2025

Russ Darrow Honda responded

Thank you, Pamela, for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

March 07, 2025

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Customer service was great I was very happy with the work done to my vehicle I will be returning for future repairs More

by Ray
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar, Andrew Martin

Mar 07, 2025

Russ Darrow Honda responded

Thank you, Ray, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

March 04, 2025

Dealership Rating
Employee Rating

Only problem is that I left a note on the front seat asking that headlight and seat position controls NOT be touched. Appears that note was ignored. This is irritating. If the service tech must adjust t More

by blackCRV
Service Price Transparency
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Recommend Dealer
Yes
Mar 05, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

March 01, 2025

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Very quick service! I’ll be back when I need Honda service! Thank you much! More

by FALCONVALLEY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein

Mar 03, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

March 01, 2025

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Employee Rating

I’ve given my experience yesterday 5 stars, even though it was a longer than anticipated wait. But I don’t know who Zach is. My CS rep was Jon Stein. That’s who I’m rating. More

by SZIPPEL
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein

Mar 03, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

February 25, 2025

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My service was great, and timely. The video was clear and understandable. The service technician was friendly as always. More

by alexialeach47
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein

Feb 25, 2025

Russ Darrow Honda responded

Thank you, Alexia, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

February 21, 2025

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swift, efficient and effective. I always have confidence in this dealership. The employees are so helpful and knowledgeable. More

by charnellwells
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein

Feb 23, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

February 18, 2025

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Employee Rating

Always keep me informed about the status of my vehicle and explain everything they are doing with good pricing More

by teirney
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown

Feb 18, 2025

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

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