Zach Gilbert
Zach Gilbert at Mercedes-Benz of Grapevine
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Zach Gilbert

General Manager

Mercedes-Benz of Grapevine

1300 Texan Trail
Grapevine, TX 76051

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18 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

20 yrs

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18 Reviews

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18 Reviews of Zach Gilbert

October 29, 2024

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Employee Rating

Our family needed an additional vehicle for my wife, and I recently had the pleasure of working with Tom Lim at Mercedes-Benz of Grapevine. I can honestly say it was the best car-buying experience I've More

by Sopheakhuot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2024

Mercedes-Benz of Grapevine responded

Thank you for sharing your experience and choosing Mercedes-Benz of Grapevine!

April 19, 2024

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I loved the atmosphere of this dealership! From the time I stepped out of my car to the time I drove off the lot with my new Mercedes Benz it was an amazing experience. Everyone was so friend More

by Blessed Diva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 06, 2024

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The staff at Avondale Mercedes dealership couldn’t have been more professional, considerate and accommodating me and my wife. Absolutely top notch group and organization!!!!! More

by dunk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Lopez

September 20, 2022

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Thank you Zack and Robert for making the buying experience so easy with world class treatment. Also kudos to Kevin in service and Raul in the body shop for their assistance. MB Grapevine is top not More

by Cathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Stanford , Robert Pickett

February 04, 2022

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Very accommodating, responsive, and professional. My salesperson Alejandro always takes the best care of us and makes to process easy. More

by Pkconner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Mercedes-Benz of Grapevine responded

Thank you! We are glad Alejandro was able to provide you an Elevated Experience here at Mercedes-Benz of Grapevine. We look forward to helping you with your Mercedes-Benz needs in the future!

January 10, 2022

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The experience was great, smooth, and fast. Shout out to David C. and Jake for making things happen, and taking care of me. They really went out of their way to get the deal done! More

by viet.dnguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Canales

Jan 12, 2022

Mercedes-Benz of Grapevine responded

Thank you! We are glad David and Jake were able to provide you an Elevated Experience here at our dealership. We look forward to helping you with any of your Mercedes-Benz needs!

November 11, 2021

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Great customer service and good Prices plus trustworthy people I recommend to anyone to visit this Dealership More

by 35 minutes
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Stanford, Payton Dotson

Nov 13, 2021

Mercedes-Benz of Grapevine responded

Thank you! We appreciate your recommendation about our Mercedes-Benz of Grapevine dealership and hope to work with you in the future. Payton is known for his amazing customer service and we are sure he delivered an elevated experience for you as well!

October 25, 2021

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Mercedies Bins of grapevine is the best. Casey was a great pleasure to work with. More

by Jaleneh579
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2021

Mercedes-Benz of Grapevine responded

Thank you! We appreciate your thoughts about our Mercedes-Benz of Grapevine team and of Casey. Casey always works to elevate the experiences of his clients and our team is here to support you as well. Congrats on your new Mercedes-Benz purchase!

Nov 13, 2021

Jaleneh579 responded

I truly agree. Thank you!

September 04, 2021

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Bria was fantastic. We purchased two Mercedes at the same time for our family. The experience was phenomenal. The salespersons took their time to help us pick the best luxury options for our cars. I usuall More

by thomasbutleremail
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bria Harrison

Sep 04, 2021

Mercedes-Benz of Grapevine responded

Thank you! Bria is fantastic and always strives to deliver a personalized and elevated experience for her Mercedes-Benz of Grapevine clients. We are happy to hear that she was able to work with you and change your perception of the traditional car buying process. Congrats on your new Mercedes!

May 17, 2021

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I love my 2021 GLA250! Bria Was a joy to work with! Thanks for finding the perfect car for me!Thank you to Nicole Harris with Mercedes for getting me into a Mercedes! More

by Blackshear.vicki
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bria Harrison, Nicole Harris is the best!!

May 21, 2021

Mercedes-Benz of Grapevine responded

Thank you! We are thrilled to hear that Bria provided you with an elevated experience for you at Mercedes-Benz of Grapevine. Congrats on your beautiful new GLA250!

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