Zach Chausse
Zach Chausse at Don Ayres Honda
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Zach Chausse

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0
147 Reviews
5.0

147 Reviews

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147 Reviews of Zach Chausse

June 05, 2024

Dealership Rating
Employee Rating

We just had our first service and the technician was great! We will definitely come back. More

by NW611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Don Ayres Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

May 30, 2024

Dealership Rating
Employee Rating

I would not buy a car anywhere else! Don Ayres takes care of its customers and treats them like family. I always feel taken care of when I leave. Andy Hitzemann is amazing! I recommend h More

by Carrie S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Hitzemann

May 30, 2024

Don Ayres Honda responded

Here at Don Ayres Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 22, 2024

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Employee Rating

Dealership is welcoming! I give my Service Advisor Zachary Chausse an A+. Good work by service tech. This is the second CR-V I have purchased from Don Ayres, and the biggest More

by marton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Wachenschwanz

May 29, 2024

Don Ayres Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Ayres Honda.

May 14, 2024

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Everyone treated us with respect. Looking forward to continuing our relationship with your company thru your service department. More

by stan.bertsch
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
May 14, 2024

Don Ayres Honda responded

Hello Stan: We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

May 08, 2024

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Dealership and salesman very friendly. Salesman was very experienced and knowledge Variety vehicles on the lot. Salesman helped us choosing out a car for our needs. Will recommend this dea More

by Charbott1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Walker, Trent Buhl

May 08, 2024

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 01, 2024

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Excellent professional communication throughout process and expense was reasonable. Very pleased! Would highly recommend this service department. More

by Lleyton Goebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Exner

May 01, 2024

Don Ayres Honda responded

Lleyton, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 29, 2024

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Employee Rating

Zach is the best! !! He takes excellent care of us and listens. Zach always checks in throughout the visit with progress More

by Wendy.schippers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business, Wendy, and hope to see you again soon!

March 16, 2024

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Employee Rating

Had an 8:30 drop off appointment; didn’t realize that they only schedule drop off times which isn’t necessarily the time they start on your vehicle. Zach did ask if I needed my vehicle back by a specific More

by susiemren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2024

Don Ayres Honda responded

We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs.

March 06, 2024

Dealership Rating
Employee Rating

Kyle, Brandon, Carlo and John (? ) were all very helpful Zach in service was very prompt taking care of the warranty repair More

by tcipfwem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2024

Don Ayres Honda responded

Here at Don Ayres Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 04, 2024

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Employee Rating

Always courteous. They take great care of me and my car! I’ve been doing business with them for many years and I don’t plan on going anywhere else. More

by dianajschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ward, Courtney Crook

Mar 04, 2024

Don Ayres Honda responded

Diana, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

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