Zach Carlson

Service department was well organized, polite and very helpful. Among other things I had several different coupons and the receiving agent (Eric?) took them all so he could figure out the maximum payout t helpful. Among other things I had several different coupons and the receiving agent (Eric?) took them all so he could figure out the maximum payout to me. Efficient quick job. More

by aclark23 Verified Customer Verified Customer

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Friendly, caring, efficient, thorough Satisfaction courtesy, helpful informative clean scheduling Knowledgeable polite Thankful quick educational courtesy, helpful informative clean scheduling Knowledgeable polite Thankful quick educational More

by jchikunguwo Verified Customer Verified Customer

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Very helpful and efficient service people. Always have the customers needs in mind. Service team is great! Always have the customers needs in mind. Service team is great! More

by pmckedy Verified Customer Verified Customer

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The service staff are courteous, helpful and responsive. We will definitely be back for future service needs. We will definitely be back for future service needs. More

by roxieo Verified Customer Verified Customer

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I would like to convey my sincerest gratitude & thanks to Matthews and Kia -for diagnosing the front rotor and pad issue with my 2020 Kia Sportage, and between the two companies, repairing them at no cost to Matthews and Kia -for diagnosing the front rotor and pad issue with my 2020 Kia Sportage, and between the two companies, repairing them at no cost to me. I so appreciate the dedicated work of those (I could get names of) who made this possible : *Kia Customer Svc/Expedite Team.: Rebecca and Jen, District Parts & Service Manager: Michael: ** Matthews Serv. Adv.- Christopher Mondolfi, Tylor Scharfenstein, Gil, and to the technicians/mechanics, and administrative talents (that don't show on any paperwork I can find) and lastly the gentleman, John Norovich, who shuttled me to and from the dealership. I have been a Matthews Fan since 1996-and thankfully so! More

by CTHORNLEY0 Verified Customer Verified Customer

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They are always helpful and prompt. I will return when w more service is required I will return when w more service is required More

by margerclem99 Verified Customer Verified Customer

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timely, polite, clean car floor/seat, easy to schedule my 'wait for an oil change/tire rotation 'wait for an oil change/tire rotation More

by sttobbe Verified Customer Verified Customer

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They did a good job but it took much longer than expected . They body shop should talk to the parts department and order parts ahead of time . They body shop should talk to the parts department and order parts ahead of time More

by jrai Verified Customer Verified Customer

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Always courteous and efficient. Great staff! seldom a long wait,an if so, a courtesy shuttle is available for a ride home. Great staff! seldom a long wait,an if so, a courtesy shuttle is available for a ride home. More

by lefty541 Verified Customer Verified Customer

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Always the best ever customer service! They always go out of their way to help They always go out of their way to help More

by SUEKRAUSE Verified Customer Verified Customer

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