Zach Anderson

Good price for car and had a good experience customer service to buy my new car service to buy my new car More

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Good service and good price for car We are so happy to buy new car at this dealer. buy new car at this dealer. More

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I was expecting to leave in a loaner but they fixed my truck same day! truck same day! More

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I do not recommend this dealership at all. One of the worst experiences I have ever had with a vehicle purchase. I ordered my new super duty in October of 2022 with a $1,000 "refundable" dow One of the worst experiences I have ever had with a vehicle purchase. I ordered my new super duty in October of 2022 with a $1,000 "refundable" down payment. The truck took almost 2 years to get, arriving in August of 2024. I was offered about the lowest possible value for my current super duty truck on trade and the new truck was discounted much less than others the dealer had in inventory. I was told the trucks got discounted based on time on lot and what they were. I was told my truck would sell in the next week at msrp or barely under. Every attempt was made to make me feel like I better take the deal and take it now. So many lies and guilt persuasion. The entire experience felt like they did not care this was the truck that I had ordered and had been waiting to get for 2 years. They presented a take it or leave it offer almost to make sure I did not purchase the truck so they could list it on their lot. The salesman Joe Kennedy took me down a customer guilt trip conversation discussing how they don't make money on new trucks, blaming the manufacturer for pricing, and how much money they would have to put into my trade and it wouldn't make them money either. He claimed my truck had rust on it and then was totally surprised when I informed him that its an aluminum body. This showed the lack of knowledge about super duty trucks. Such an unprofessional approach to try and make a customer agree to a deal. Every attempt should have been made to make sure that the customer that ordered a truck and waited almost 2 years, would receive that truck and left with a smile on their face. To prove my point the next day after I said I was not going to do such a poor deal, THEY LISTED MY TRUCK ON THEIR WEBSITE FOR OVER $3,000 LESS THEN WHAT THEY OFFERED ME! Complete scam! I have yet to hear about getting my $1,000 down payment back. I was told he is waiting to hear. They had time to post my truck on their website immediately but no time to refund my down payment. Please stay away from this dealership and save yourself from a horrible experience. More

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Listened to the customers needs and wants. They went out of their way to make things workout They went out of their way to make things workout More

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I have nothing bad to say about the sales experience. My rep, Eric, was friendly and knowledgeable and put me under no pressure to buy. When there was nothing in stock that I was interested in, he said h My rep, Eric, was friendly and knowledgeable and put me under no pressure to buy. When there was nothing in stock that I was interested in, he said he would continue to look for vehicles that fit my search criteria. The paperwork/finance portion took several hours, which wasn't ideal, but I'm sure that's not the typical experience. As far as the rest goes, we had some disagreements on trade value, but like my Grandpappy always used to say, the sign of a good negotiation is when both parties are mad, or happy, when all is said and done. That means everyone gave a little. More

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Jeff Belzer’s in New Prague is a nice, clean dealership with a good selection of vehicles. with a good selection of vehicles. More

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Matt was awesome to work with, it was the easiest car buying experience I’ve ever had. buying experience I’ve ever had. More

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This was the first time dealing with the New Prague dealership as I usually deal with the Roseville one. Even tho I had to drive the extra miles to get the vehicle I wanted, I was pleasantly impressed dealership as I usually deal with the Roseville one. Even tho I had to drive the extra miles to get the vehicle I wanted, I was pleasantly impressed with the New Prague sight. More

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Zach Anderson and Joe Kennedy were absolutely fantastic! Very easy to communicate with from start to finish. They kept us in the loop on the order process and worked with us to get in and out of the dealer Very easy to communicate with from start to finish. They kept us in the loop on the order process and worked with us to get in and out of the dealer in a timely manner. I will definitely be back in the future for other car purchases. More

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