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Zac Sappenfield
Zac Sappenfield at 94 Nissan of South Holland

Zac Sappenfield

Sales Manager

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.6
45 Reviews
4.6

45 Reviews

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45 Reviews of Zac Sappenfield

April 08, 2025

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Employee Rating

Would like to refinance the year kicks that I have but, you want too much down. More

by freddiebaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Sappenfield, Torrey Hall, Stephen Veldman, Jose Lopez, Dominic Fioretti, Sylvester Pilgrom, Taylor McCarroll , Kudos to the salesman that sold me my 2023 Kicks

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May 15, 2025

94 Nissan of South Holland responded

Thank you for your feedback—I’m sorry to hear that the refinancing options didn’t meet your expectations. We understand how important it is to find a solution that works with your budget, and I’d love the opportunity to revisit your situation and explore any available alternatives. Please feel free to reach out to me directly at liz@94nissan.com so we can take a closer look at your options. Your satisfaction is very important to us, and we truly appreciate you being part of the 94 Nissan of South Holland family. Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

April 06, 2025

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Employee Rating

The whole personal, very nice and polite taking. Care of me and I feel like a family and a car dealer. Thank you very much to everybody. I'm so happy. To do business with them. More

by none23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Trujillo

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May 15, 2025

94 Nissan of South Holland responded

Thank you so much for your heartfelt message! 😊 We're honored to hear that you felt like family while working with our team—that’s exactly the kind of experience we strive to create for every customer. 🚗❤️ Your kind words mean the world to us, and we're so grateful to have earned your trust at 94 Nissan of South Holland. Welcome to the family, and thank you again for your business! Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

February 15, 2025

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Employee Rating

Good communication skills and service. very nice and friendly faculty nice and clean inside and outside Thank you for your service More

by tawanaclark52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Sappenfield, Derryl Reese, Jose Lopez, Jasmine McCarroll

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May 15, 2025

94 Nissan of South Holland responded

Thank you for your wonderful review! 😊 We're delighted to hear you appreciated our clear communication, friendly team, and the clean environment both inside and out. Your support means a lot to us, and we're excited to continue providing excellent service for you. 🚗✨ Regards, Liz Sappenfield

August 19, 2024

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Tyler has incredible customer service. He is very proactive in his approach. I highly recommend Tyler More

by paula_counts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Sappenfield, Tyler Roberson

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Aug 23, 2024

94 Nissan of South Holland responded

Paula, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

May 02, 2024

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It was a good experience they took the time to get a good vehicle and was very helpful More

by Eugene _mallett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez, Shauntel Momoh

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May 03, 2024

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

November 17, 2023

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Employee Rating

Chris was heaven sent! !! He literally helped me from A to Z .. I'm grateful to have met him and his co worker Desiree was awesome as well More

by Gloria Goines
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Sappenfield, Jose Lopez , Chris Mosley, Desiree Williams

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Nov 21, 2023

94 Nissan of South Holland responded

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know! Matt Sappenfield Owner Loyalty Manager

September 29, 2023

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Employee Rating

very lovely sales lady from beginning to end. very helpful and professional. we are customers for life. More

by Keisha D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez , Desiree Williams

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Oct 04, 2023

94 Nissan of South Holland responded

Keisha, your wonderful feedback and rating mean a lot to us. We are happy to have you as a valued customer. Have a fantastic day! Matt Sappenfield Owner Loyalty Manager

Sep 29, 2023

Keisha D responded

Thank you Desiree!!

August 15, 2023

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Employee Rating

She is lovely I’m an older woman with limited mobility and she helped me every step of the way.. great customer service business for life with this girl More

by Hilda Stewart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Oladiji, Jose Lopez , Chris Mosley, Desiree Williams

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Aug 20, 2023

94 Nissan of South Holland responded

Hey Hilda!! Congratulations on your new 2023 Sentra. The Sentra really checks all the boxes, right?? Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! AND, I will definitely let Desiree she made a great impression and how much you appreciate her. I know Desiree is going to be elated to hear that! Regards, Lis Sappenfield

August 03, 2023

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Wonderful I can't complain so far everyone have been above and beyond I would definitely refer nissan94 to family members and friends. More

by SARA-JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Sappenfield, Jose Lopez , Jared Carter

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Aug 09, 2023

94 Nissan of South Holland responded

Sara-jones, we're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. What great compliments! We really appreciate you!! Have a great week and stop in during service hours for a free car wash! Regards, Liz Sappenfield

July 26, 2023

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Employee Rating

Very enlightening experience. Service kept me up to date how the repair were coming along. More

by de4646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Sappenfield, Derryl Reese, Torrey Hall, Chris Koehler, Tyler Roberson, Jasmine McCarroll, Taylor McCarroll , Jared Carter, Jacquelyn Vaughn

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Aug 08, 2023

94 Nissan of South Holland responded

De4646, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon! Regards, Liz Sappenfield

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