ZACH ELLIS

The sales and parts department went out of the way to try and find what I was looking for and explain my options. Rich bowker was extremely helpful and tracking down the truck I wanted and making it availab and find what I was looking for and explain my options. Rich bowker was extremely helpful and tracking down the truck I wanted and making it available. His follow-up after the sale was much appreciated. More

by dkdaniels380 Verified Customer Verified Customer

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poor communication throughout purchase ordeal. didnt disclose how many miles were on car before i purchased. had 3000 miles on a supposedly new car. had door ding on car upon delivery. should didnt disclose how many miles were on car before i purchased. had 3000 miles on a supposedly new car. had door ding on car upon delivery. should backed out of deal upon delivery. wouldnt use this dealer again More

by hearnlandscapemgmt Verified Customer Verified Customer

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Everyone went out of their way to facilitate and make as painless as possible my purchase of a new GMC. I would highly recommend this dealership to anyone looking for a vehicle. Staff is very efficient and painless as possible my purchase of a new GMC. I would highly recommend this dealership to anyone looking for a vehicle. Staff is very efficient and knowledgeable. Thank You for a great experience! More

by dixy511 Verified Customer Verified Customer

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The staff were really helpful and pleasant to talk to. Mr. Beach was kind and helpful. Mr. Beach was kind and helpful. More

by wayneenesmith Verified Customer Verified Customer

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Great service! Stayed late on a Sunday so we could get our truck, and gave us a great deal! Stayed late on a Sunday so we could get our truck, and gave us a great deal! More

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I actually thought my dream truck was not in their inventory. But I got a call back the next day and it had all but the 360 live cameras and sunroof. Still satisfied. inventory. But I got a call back the next day and it had all but the 360 live cameras and sunroof. Still satisfied. More

by dukemareno Verified Customer Verified Customer

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Everything a properly operated dealership could be. Jay, Joe, and Anthony were awesome!! The dealership is easy to get to, extremely clean and nice, and staffed with extremely accommodating people. We Jay, Joe, and Anthony were awesome!! The dealership is easy to get to, extremely clean and nice, and staffed with extremely accommodating people. We couldn't be more completely satisfied with the dealership, the staff, or the vehicle we purchased. More

by jonl2886 Verified Customer Verified Customer

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Devin was awesome deal with very knowledgeable with the programs, I have to say Zach was awesome to deal with also, he went over and beyond to make me happy.. Thanks very much time and patience. programs, I have to say Zach was awesome to deal with also, he went over and beyond to make me happy.. Thanks very much time and patience. More

by dclavette6668 Verified Customer Verified Customer

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Given that this dealership is near The Villages, one of America's largest retirement communities, I would expect them to avoid trying to "scam" people. I am extremely disappointed with my experience at Sul America's largest retirement communities, I would expect them to avoid trying to "scam" people. I am extremely disappointed with my experience at Sullivan Buick GMC in Ocala, FL. I feel that they took advantage of my disability while selling me a new car, pushing many optional features that I had explicitly declined. Additionally, when the dealer contacted my bank, they were extremely rude to the banker and insulted her before hanging up on her. Despite my repeated attempts to reach out for assistance, they have consistently ignored my phone calls and emails. This lack of response is unacceptable and shows a complete disregard for their customers' needs. I expected better treatment and support, especially given my circumstances. My advice is to completly avoid this dealership and their employees. More

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It was an awesome experience and would definitely recommend it to friends and family. Management and staff were amazing recommend it to friends and family. Management and staff were amazing More

by ostalaza0076 Verified Customer Verified Customer

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