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Yvonne Russell
1,871 Reviews
1,871 Reviews
Write a ReviewIndustry Experience
28 yrs, 10 mos
Specialties & Trainings
B.A. Business Leadership
1871 Reviews of Yvonne Russell
September 10, 2018
B1 service was required Tires were not rotated Brakes still squeak $ 300 charged. I could have gone to AAA or jiffy and got the brakes replaced and service for half the pr Tires were not rotated Brakes still squeak $ 300 charged. I could have gone to AAA or jiffy and got the brakes replaced and service for half the price! More
by sthuppul
Verified Customer
September 08, 2018
Yvonne is Fabulous The Service department never disappoints . They are know what customer service means I was greeted immediately , taken care of , and my visit was qu The Service department never disappoints . They are know what customer service means I was greeted immediately , taken care of , and my visit was quick . thanks for providing the beverages and snacks always a nice touch. Yvonne is pleasant and professional service agent. Nice to see a woman in this role ! she is awesome ! More
by NIQUE5
August 30, 2018
friendly service I had a nail in my tire and the service staff got me into service quickly and called me when the service was completed. Friendly and competent. I had a nail in my tire and the service staff got me into service quickly and called me when the service was completed. Friendly and competent. More
by annfatz
Other Employees Tagged: Brittiany Byas
August 30, 2018
Thank you Yvonne! Yivone was so nice and very professional! The service was great and we love working with Jackson Acura! I love working with you... Thank you Yvonne! Yivone was so nice and very professional! The service was great and we love working with Jackson Acura! I love working with you... Thank you Yvonne! More
by yossi.benhaim
August 25, 2018
Great Service!! I went in for an A1 service. The waiting room made the wait comfortable. Service was done in an adequate time. Service was explained and results of ch I went in for an A1 service. The waiting room made the wait comfortable. Service was done in an adequate time. Service was explained and results of check were discussed. Will come back again. More
by rnanca
August 23, 2018
She charged me for the service and I paid for a maintenance. She charged me for the service and I had a maintenance plan that I bought when I got my car. She were supossed to handle but she never did it. She charged me for the service and I had a maintenance plan that I bought when I got my car. She were supossed to handle but she never did it. More
by claudia2gaviria
August 22, 2018
Constantly Exceeding My Expectations I had the pleasure or working with Yvonne. She was even kind enough to honor my discount for me when I forgot it. Thank you! I had the pleasure or working with Yvonne. She was even kind enough to honor my discount for me when I forgot it. Thank you! More
by chris.hartman
August 21, 2018
Excellent experience I’ve already shared with many co-workers of mine the excellent service I experienced at Jackson Acura. Absolutely fantastic!!! Yvonne and Jimmy were I’ve already shared with many co-workers of mine the excellent service I experienced at Jackson Acura. Absolutely fantastic!!! Yvonne and Jimmy were wondeRful More
by DDOKUN1
Other Employees Tagged: Jimmy
August 21, 2018
Friendly and Pleasant I just stop by and do an oil change on Monday afternoon. This was my first time back for service after buying the car at the same dealership. The serv I just stop by and do an oil change on Monday afternoon. This was my first time back for service after buying the car at the same dealership. The service representative was very helpful and very polite. I had a very pleasant experience. More
by ZHANG01
August 21, 2018
Service as you would expect from a premium dealer Very professional approach to my service appointment. Yvonne let me know everything that was going on and work was done as promised. A minor problem Very professional approach to my service appointment. Yvonne let me know everything that was going on and work was done as promised. A minor problem was that old oil showed up on my garage floor the next day which probably was a result of the undercarriage not being completely cleaned. More
by kentg46
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