Yvonne Pham | Page 2

VERY pleased with my experience. Beautiful facility. Very courteous, professional, knowledgeable, and HAPPY team. Incredibly positive energy here! Yvonne (Sales) was great to wo Beautiful facility. Very courteous, professional, knowledgeable, and HAPPY team. Incredibly positive energy here! Yvonne (Sales) was great to work with and never pressured me, and had or got answers to all my questions. Very responsive, and took care of everything we agreed to. Kenny (Pre-owned vehicle manager) was very attentive and answered all of my questions about the vehicle. He was very efficient evaluating my trade-in, and also ensured my new to me vehicle was ready to go at pickup. Paul Andrade (Finance Manager) was amazing. Absolutely found me the best finance rate, is incredibly personable, and clearly knows the business. I came in knowing I wanted an extended warranty, and he gave me clear guidance and options. He never once pressured me into buying anything-simply gave me information and an educated POV as to why he may or may not do the same. I always felt like he had my interests in mind. Finally, Luiz helped me on pickup day. Polite, happy, and knowledgeable, and showed me all the cool features the vehicle has to offer. He clearly enjoys his work! More

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Yvonne was great. She is very attentive, knowledgeable and helpful. She made the process very easy and enjoyable. She is very attentive, knowledgeable and helpful. She made the process very easy and enjoyable. More

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Fantastic purchase experience. Staff was knowledgeable and professional. While presenting me with several options, I never felt rushed or pressured into making a choice outside of Staff was knowledgeable and professional. While presenting me with several options, I never felt rushed or pressured into making a choice outside of my preference. More

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Yvonne is the best. So helpful and friendly. Your entire staff is amazing. I would highly recommend your dealership. So helpful and friendly. Your entire staff is amazing. I would highly recommend your dealership. More

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The staff was very helpful, warm, eager to satisfy and fully answered any and all questions. fully answered any and all questions. More

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Had a great experience with BMW of Shrewsbury and Yvonne. Super efficient and straightforward. Loved it. Super efficient and straightforward. Loved it. More

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Pleasant, very good sense of humor, easy to talk to. ....great salesperson. Would buy again ....great salesperson. Would buy again More

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Got a used 760 with TV in the back will be back for another BMW another BMW More

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Excellent service and customer support by the sales team. My sales person Yvonne was professional and very dedicated. She covered all the details and well organized throughout the sales process. The car pr My sales person Yvonne was professional and very dedicated. She covered all the details and well organized throughout the sales process. The car price was a bit higher than I expected. Weather Floor matt was not included (which I failed to check before signing). The final car tutorial session was rushed since it was passing 5 pm. More

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Yvonne and Nelson were extremely helpful to me and my wife when purchasing a new car. We had a deal involving two trade ins that other dealers were not interested in - but Yvonne and Nelson worked with u wife when purchasing a new car. We had a deal involving two trade ins that other dealers were not interested in - but Yvonne and Nelson worked with us to make a deal where everybody left with what they wanted. We will be going here the next time we need a vehicle. Great team! Thank you Nelson and Yvonne :) More

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