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Yvonne Lai

Overview Reviews (4) Inventory (403)

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Yvonne Lai

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Yvonne Lai

BDC Manager

Metro Ford

3601 State St.
Schenectady, NY 12304

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not yet
rated

4 Reviews

Overview Reviews (4) Inventory (403)

Dealership Experience

5 yrs, 11 mos

Industry Experience

9 yrs, 8 mos

Languages Spoken

Cantonese

English

not yet
rated

4 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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4 Reviews of Yvonne Lai

November 05, 2024

Dealership Rating

Employee Rating

It was a pleasurable, smooth experience. I was waiting for the shoe to drop but that never happened. Metro Ford showed great staff teamwork making the car purchase stress free for me. I was waiting for the shoe to drop but that never happened. Metro Ford showed great staff teamwork making the car purchase stress free for me. More

by alisonfats

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: AJ

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July 16, 2024

Dealership Rating

Employee Rating

Nothing short of AWESOME. The experience was rather painless and worked out better than I had hoped. thank you Rob and Sal The experience was rather painless and worked out better than I had hoped. thank you Rob and Sal More

by rob_tetrault

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rob Sangelo

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July 10, 2024

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Employee Rating

Best customer service in the Capital Region. I am very happy with my new vehicle. Thanks, Metro Ford! I am very happy with my new vehicle. Thanks, Metro Ford! More

by Alex M.

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Darlene Shafran, JT Tibbits

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June 30, 2024

Dealership Rating

Employee Rating

Service was done quick and efficient. . Metro Ford is the best . Highly recommend . Awesome job. . Metro Ford is the best . Highly recommend . Awesome job. More

by M . Khagraj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JT Tibbits, Anthony DeFabio

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