Yvonne Brown
Yvonne Brown at Starks Ford of Queens - Jamaica

Yvonne Brown

Service Advisor

Starks Ford of Queens - Jamaica

139-40 Queens Blvd
Jamaica, NY 11435

4.3
21 Reviews
4.3

21 Reviews

Write a Review

Dealership Experience

11 yrs, 7 mos

21 Reviews of Yvonne Brown

February 22, 2025

Dealership Rating
Employee Rating

Everything is good good good good good good good good good good good good good good More

by 赵金明66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2025

Starks Ford of Queens - Jamaica responded

We thank you you you you you YOU!! It’s Always our pleasure to serve .

February 22, 2025

Dealership Rating
Employee Rating

Yvonne and the staff were truly helpful. They made my day with great feedback and service. More

by marcatitus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2025

Starks Ford of Queens - Jamaica responded

Thank you Mr Titus ! We appreciate you taking the time to share your feedback .

February 21, 2025

Dealership Rating
Employee Rating

V bad reviews. A mechanic Muhammad drove my car day night without fixing it.i got camera tickets also ,because he parked on the bus track and even wanted me to pay More

by Zaheer Bajwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 22, 2025

Starks Ford of Queens - Jamaica responded

Send us one shred of proof this is LEGIT, and you'd be surprised how rapidly its resolved . All you have to do is SUBMIT ..

February 18, 2025

Dealership Rating
Employee Rating

Great service department! Super clean shop - responsive customer service that actually calls you back when they promise :) More

by afedorov2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Starks Ford of Queens - Jamaica responded

We are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!

February 18, 2025

Dealership Rating
Employee Rating

⭐️ If I could give zero stars, I would. Avoid starks ford of at all costs! I brought my leased 2022 Lincoln Aviator in for service, only to find out that the dealership took my car for a More

by ANATLEYBOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 22, 2025

Starks Ford of Queens - Jamaica responded

You know you attempted to scam this dealer out of hundreds of dollars and/or free service under the guise of a hand-written "locksmith" invoice for "reimbursement ". When that failed , SUDDENLY an ever growing list of complaints blossomed. You won't sully my name online but praise me in emails. If honesty is truly of any value to you, then BE honest. Your email said 30 miles, Now it's 3 quarters of a tank and reeked and the camera is broken , not disconnected like you said ? There is NO excuse for any tech to extend a test drive unauthorized . For that reason, the party accused has been reprimanded while this claim is investigated. There is absolutely no reason at all to resort to false feedback When you were told you would be contacted once your ACTUAL concerns were validated. This is so disappointing , and undeserved.

February 17, 2025

Dealership Rating
Employee Rating

Excellent service from professional people. Special thanks to Yvonne, Diego and Walter. They made everything easy for me. More

by BARON1085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego and Walter

Feb 18, 2025

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

February 16, 2025

Dealership Rating
Employee Rating

Yvonne is a great service rep! She made me feel comfortable and informed me of the possible cost of servicing my vehicle and when I could collect it. I look forward to dealing with More

by Pettaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Starks Ford of Queens - Jamaica responded

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

February 15, 2025

Dealership Rating
Employee Rating

Excellent service! Thank you for making everything so easy, professional and among the best service I have ever had. More

by NKATSORIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Starks Ford of Queens - Jamaica responded

We take great pride in our customer service and it is extremely rewarding to get feedback like this. Thank you for choosing Starks Ford of Queens!

February 15, 2025

Dealership Rating
Employee Rating

Miss Debbie always give me great service. My trucks services always done on time .i like ford service Jamaica team More

by SARBJITS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Starks Ford of Queens - Jamaica responded

We love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!

February 11, 2025

Dealership Rating
Employee Rating

I always do my services and repair at Ford my experience is great everyone is friendly .. keep up the great job More

by KISHANP.300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

1