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Yvette Soto
Yvette Soto at Norm Reeves Mazda

Yvette Soto

Warranty Admin

Norm Reeves Mazda

1840 E Airport Freeway
Irving, TX 75062

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5.0
9 Reviews
5.0

9 Reviews

Write a Review

9 Reviews of Yvette Soto

June 06, 2025

Dealership Rating
Employee Rating

In an emergency they helped me out and got me going. Very nice service department More

by Shearrer.sandra.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Salina Torres

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Jun 09, 2025

Norm Reeves Mazda responded

In a pinch, we’re always here with a wrench and a smile, Sandra! Thanks for trusting us to get you back on the road. Remember, we've got your back!

May 29, 2025

Dealership Rating
Employee Rating

Loved coming here, everyone was welcoming and friendly. I thought the video and guide made by the technician was great! More

by m52g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Shawnee Ocon, Angela Engel, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Salina Torres

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May 30, 2025

Norm Reeves Mazda responded

Yay! So glad you felt at home and enjoyed the technician’s video guide. Swing by when you're ready for the sequel.

May 19, 2025

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Employee Rating

A great experience everyone is so nice and very knowledgeable at there job. Thank you More

by mauisummersurfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Salina Torres

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May 20, 2025

Norm Reeves Mazda responded

Our team is passionate about what they do, and we're glad that came through! Thank you so much for this lovely review. It was truly a pleasure to serve you. Until next time, all the best to you!

May 15, 2025

Dealership Rating
Employee Rating

Angela, Terri, Josh and the Norm Reeves Service Team are awesome and always exceed expectations. Thank you. More

by Shawn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Salina Torres , Josh Lymer

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May 16, 2025

Norm Reeves Mazda responded

Our service crew has so many all-stars; they're in a league of their own! Your review has us beaming with pride, Shawn. You can trust our team to make every service visit just as great. We'll see you down the road!

April 22, 2025

Dealership Rating
Employee Rating

Amazing service, amazing people. I have never ever seen so friendly service. I've been returning for 15 years. More

by JV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Salina Torres , Joshua, Terry

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Apr 22, 2025

Norm Reeves Mazda responded

Fifteen years of having you with us—that’s the highest compliment we could ask for! We’re so grateful for your loyalty and thrilled our team continues to deliver that friendly, welcoming service you’ve come to expect. Here’s to many more amazing visits ahead!

March 30, 2025

Dealership Rating
Employee Rating

My experience was very professional and welcoming. They have been very consistent for the last few years. More

by darcusw75217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Salina Torres

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Mar 31, 2025

Norm Reeves Mazda responded

Hello! We appreciate your feedback! It’s wonderful to know that you consistently experience a professional and welcoming atmosphere with us. Reviews like yours inspire us to do our best and raise the bar every single day.

March 23, 2025

Dealership Rating
Employee Rating

Angela is awesome. Terri and Josh are awesome. I am very grateful to the service department there. They are kind and helpful and they.keep my Mazdas running great. Than More

by Shawn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Lyndsay Dooley , Josh Lymer

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Mar 24, 2025

Norm Reeves Mazda responded

Shawn, you're awesome! We’re so pleased to hear that Angela, Terri, and Josh made such a positive impression on you. Their commitment to keeping your Mazdas running smoothly is at the heart of our service philosophy. Thank you for your heartfelt gratitude and continued support.

March 22, 2025

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Employee Rating

Thank you for solving my problem, everyone is very kind. my car is fine thanks so much More

by carolinaojoslindos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Salina Torres

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Mar 24, 2025

Norm Reeves Mazda responded

Carolina, we're glad we could help you when you were in need. We want every customer to receive the help and care they deserve, and thank you for choosing us. Please tell your family and friends, so we can assist them like we assisted you.

February 28, 2025

Dealership Rating
Employee Rating

I've had other customer care reps her but Salvadore was great to work with. My service was done timely. More

by dymitchell66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salvador Torres

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Feb 28, 2025

Norm Reeves Mazda responded

What a nice shout-out for Salvador! We're excited to read that your service visit for your Mazda was fast and efficient. If you would like to request Salvador's services once again, please let us know. Thank you!

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