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Yvette Garza
Yvette Garza at Norm Reeves Honda Superstore North Richland Hills
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Yvette Garza

Finance

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.6
84 Reviews
4.6

84 Reviews

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84 Reviews of Yvette Garza

April 14, 2025

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Employee Rating

Ray was super helpful throughout the process and answered every question we had with honesty! More

by sandovaljennifer338
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray

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Apr 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hey there! We really appreciate your kind words about Ray—he truly goes the extra mile to ensure every question is answered honestly. Your feedback highlights the friendly and transparent service we strive to deliver. We look forward to welcoming you back whenever you're in the market for your next Honda!

April 11, 2025

Dealership Rating
Employee Rating

Service center was great, I appreciate their help and efficiency with the needs on my car. More

by sayumm3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Totten, Angel Flores, Melissa Aguirre , Austin Hamilton - 5 stars, Zackary Frausto - 5 stars

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Apr 11, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your 5 stars! We appreciate you and hope you'll check out our service specials next time you need assistance.

April 11, 2025

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Employee Rating

The dealership was great and I would return. I did deal with multiple individuals (almost excessive) and there was quite a range of ratings on the customer service amongst them. More

by sayumm3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Totten, Angel Flores, Melissa Aguirre , Austin Hamilton - 5 stars, Zackary Frausto -5 stars

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Apr 11, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We're glad you had an overall positive experience, and we hope to deliver another 5-star visit next time. Do you have any other feedback for our team? Please message us directly; we'd like to hear from you!

April 01, 2025

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Employee Rating

Dealership is nice and clean. It was really hard to get someone to help me at first. I waited 2 hours before anybody even talked to me More

by ericklopez1960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Qurbani

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Apr 02, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that you had an overall positive experience! We are sorry for the wait you experienced and appreciate your patience. Thank you for sharing your honest thoughts, as reviews like this one help us achieve our goal of delivering the best possible customer experience. Need anything else? Just reach out!

March 22, 2025

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Employee Rating

They paid attention to my concerns and repaired my vehicle quickly. Additionally they took care of a recalled part as well. Great service and great people. More

by Fahmer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas, Angel Flores

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Mar 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We really appreciate your feedback and are glad we could address your concerns promptly. It’s our goal to repair your vehicle with care, including handling those recalled parts efficiently. Thank you for recognizing our commitment to great service and for trusting us with your vehicle.

February 13, 2025

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Employee Rating

They are so easy ro deal with. Exceptional customer service. Pleasant experience. I would buy from them again. More

by klvance813
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 14, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Here's to all the new adventures you'll be having in your new Honda! We can hardly wait to hear about them. We appreciate you giving us your business. If you're interested in adding accessories, we're here for you. Thank you!

February 11, 2025

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Employee Rating

Yvette was very thorough and answered all our questions. Very competent and patient when we had questions. More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hoch

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Feb 11, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda, Bill! It sounds like you felt well-informed and ready to take the plunge into ownership. We appreciate the compliments for Yvette. If you decide you'd like to add accessories, please let us know. Thank you!

February 07, 2025

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Employee Rating

Joe Hoch was very attentive and caring. The whole process was exhausting and lengthy. Per haps a warning for would be buyers that they should clear their calendar and eat a good meal befo More

by Bill
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hoch

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Feb 10, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda, Bill! We appreciate your feedback on your car-buying experience. The delays you experienced will be investigated on our end to see what needs improvement. Thank you, and we hope to see you at your first service visit!

February 02, 2025

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Employee Rating

Ali Qurbani and Yvette Garza at Norm Reeves Honda Superstore North Richland Hills were both professional and helpful with our purchase. More

by thierrydebelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Qurbani

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Feb 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We wish you happy travels in your new Honda, Thierry! Thanks for the positive feedback on Ali and Yvette--they'll be pleased to read this. Thanks so much, and please let us know when you may need your first service appointment!

January 30, 2025

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Employee Rating

Omar helped a lot in the smooth buying process and Yvette Garza helped to explain all the details clearly. We really appreciate their time and effort. We recommend this show room to friends and relatives. More

by tdp.thota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Congrats on your new Honda! We're thrilled that Omar and Yvette provided great support and guided you through the process. We truly appreciate your recommendation and look forward to seeing you at your first service visit!

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