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Yvette Garza
Yvette Garza at Norm Reeves Honda Superstore North Richland Hills
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Yvette Garza

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Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.6
79 Reviews
4.6

79 Reviews

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79 Reviews of Yvette Garza

February 13, 2025

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Employee Rating

They are so easy ro deal with. Exceptional customer service. Pleasant experience. I would buy from them again. More

by klvance813
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Finance Experience
Recommend Dealer
Yes
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Feb 14, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Here's to all the new adventures you'll be having in your new Honda! We can hardly wait to hear about them. We appreciate you giving us your business. If you're interested in adding accessories, we're here for you. Thank you!

February 11, 2025

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Yvette was very thorough and answered all our questions. Very competent and patient when we had questions. More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hoch

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Feb 11, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda, Bill! It sounds like you felt well-informed and ready to take the plunge into ownership. We appreciate the compliments for Yvette. If you decide you'd like to add accessories, please let us know. Thank you!

February 07, 2025

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Employee Rating

Joe Hoch was very attentive and caring. The whole process was exhausting and lengthy. Per haps a warning for would be buyers that they should clear their calendar and eat a good meal befo More

by Bill
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hoch

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Feb 10, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda, Bill! We appreciate your feedback on your car-buying experience. The delays you experienced will be investigated on our end to see what needs improvement. Thank you, and we hope to see you at your first service visit!

February 02, 2025

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Ali Qurbani and Yvette Garza at Norm Reeves Honda Superstore North Richland Hills were both professional and helpful with our purchase. More

by thierrydebelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Qurbani

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Feb 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We wish you happy travels in your new Honda, Thierry! Thanks for the positive feedback on Ali and Yvette--they'll be pleased to read this. Thanks so much, and please let us know when you may need your first service appointment!

January 30, 2025

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Omar helped a lot in the smooth buying process and Yvette Garza helped to explain all the details clearly. We really appreciate their time and effort. We recommend this show room to friends and relatives. More

by tdp.thota
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Congrats on your new Honda! We're thrilled that Omar and Yvette provided great support and guided you through the process. We truly appreciate your recommendation and look forward to seeing you at your first service visit!

January 20, 2025

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The deal felt a little rushed: we had to return to get things fixed that should have been More

by juliejrawls
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Kile

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Jan 21, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you sharing your feedback with us! Our team hopes to get the opportunity to work with you again. In the meantime, drive safely!

January 18, 2025

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Employee Rating

Great customer service from Emanuel and Yvette. The dealer has an amazing showroom and looks very clean. More

by Rcosteño
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: (Andy) Emad Abugoush, Emanuel Alvarez

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Jan 21, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your satisfaction is what drives us. Thank you for letting us know we’re on the right track! Emanuel and Yvette appreciate the recognition, too!

January 16, 2025

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Marcus was great. I got the exact vehicle my wife and I wanted for our family. More

by bii.senior
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Finance Experience
Recommend Dealer
Yes
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Jan 17, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We wish you the very best of luck with your new Honda! It sounds like Marcus provided a fantastic car-buying experience to you and your wife. We hope that you and your family enjoy every trip you take together, even if it's just to hit the grocery store! Thank you, and we hope to see you in the future for service!

January 12, 2025

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Employee Rating

I feel disappointed and have started to lose trust in you. Your actions come across as dishonest. More

by visinigirineeraj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Jan 13, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We'd like to learn more about your experience in purchasing a new Honda. That way, we can see where we could improve our services. Thanks so much, and we hope to hear from you soon.

January 04, 2025

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Employee Rating

It’s frankly a non customer service shake you down for every dime cash cow mobster operation. The service advisors are only concerned about running yo your bill and cashing out. They literally have the ca More

by jfw76118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Greg Roye, Woody Srimavin, Weston King, Tim Kellar, Elizabeth French, Nate Franklin, Angel Flores, Jody Kirk, Scott Gerlikoviski

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Jan 06, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Since we value customer feedback, we'd like to know more details about your service visit and what we could be doing better. Please contact our service department, and we would appreciate learning more to leave you and other customers with five-star experiences. Thank you!

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